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Telesales Team Leader

3 weeks ago

Manchester, United Kingdom Ice Comms Full time

We’re looking for a Telesales Team Leader to join our rapidly growing team. You’ll coach, support & lead a team of outbound telesales agents in conjunction with the Sales Manager whilst delivering your own appointment target. Working closely with our Senior Sales, you’ll be a great team; setting appointments, closing deals, and earning great commission.

We’ve got your back in this and we’ll support both you and your team’s development all the way, from initial training to regular coaching and mentoring - what makes you successful makes us stronger. This is a key position in our growth plan, yours is a crucial role in our business as we have rapid growth plans, and we are poised to grow at an incredible rate.

**_Relevant Experience: _**
- Good Customer service, telephone, and written skills
- Being proactive, motivational, and able to deliver results in a pressurised environment
- Good planning and organisational skills
- Adaptability/to be flexible to changing business demands
- Positive and Professional approach to work
- Be able to create process and manage the delivery of the solution
- Knowledge of Quality Standards relevant to the industry

**_Essential Skills: _**
- Good organisational and problem-solving skills
- Team player
- Focused and goal orientated
- Flexible approach and ability to multitask
- Self-motivated and proactive
- Able to motivate and guide your staff

**_What will we offer?_**
- 24-26K depending on experience, Uncapped commission (OTE £45,000), a percentage of commission based on your teams performance as well as your own
- 20 days holidays plus bank holidays
- Monday to Friday, 8:45am - 5pm (half day on Friday for hitting weekly target)
- On-going training and development to support with your career progression
- Amazing incentives to reward our hard-working staff such as: holidays, cash prizes and much more...
- Company pension
- Employee referral programme
- ‘Cycle to work’ scheme
- Staff perks

**Keywords**:Customer Service**, **telesales, account managers, telecommunications solutions, sales, B2B, business development, call centre agents, service, customers, operations, service, network, mobile phone

**Job Types**: Full-time, Permanent

**Salary**: £24,000.00-£26,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Referral programme

Schedule:

- Holidays
- Monday to Friday
- No weekends

Supplemental pay types:

- Commission pay

Ability to commute/relocate:

- Manchester City Centre, Greater Manchester: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Team leader: 1 year (required)
- Telesales: 1 year (required)