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Catering Supervisor

2 weeks ago

Knutsford, United Kingdom Phillpotts Full time

**Catering Supervisor - (Philpotts) Booths Park, Knutsford**
**Shifts available 7.00am - 3.00pm Mon - Fri**
**£9.44 per hour dependent on age**

Established in 1985 in Chester, Philpotts have built a reputation of providing exceptional quality of food with an unrivalled variety of choice for over 30 years. Our highly trained staff lovingly prepare all of the food each day in our kitchens, from individual sandwiches & salads to complete meeting and events catering options for morning, noon & night, whether it be a breakfast meeting, lunch meeting or evening reception. With locations throughout the UK, we are committed to providing our customers with quality food and a high standard of customer service.

**Role Overview**:

- To assist in maximising sales and profit by carrying out allocated tasks in order to contribute to the continuous improvement of the store and staff and provision of friendly, efficient service to customers, colleagues and visitors
**Key Tasks/Responsibilities**:

- To deliver customer service in a friendly, professional and efficient manner
- The preparing of a variety of food items to the highest standards, in order to meet customer demand
- Ensuring that all areas of the shop and food products are displayed in a clean, tidy and attractive manner
- Seeking to maximise the sales and profitability within the store
- Working as a team with the Store Manager and other Team Members
- Reports all customer complaints to manager on duty
- To comply with relevant legislation and health and food safety responsibilities as defined in the induction period and training
**Skills & Experience**
**Essential**
- Basic education (numeracy and literacy)
- Previous junior supervisory experience in a food retail environment (or similar)
- An understanding of budgets & targets and the ability to assist in working to deliver and improve them.
- Basic knowledge of health and food safety and legislative responsibilities of a retail environment and the skill to assist with managing those responsibilities
- Ability to contribute ideas for driving the business and its team forward
**Desirable**
- NVQ level 2-3 in retail skills, customer care (or similar)
- Some experience of team development
- Some experience of business development
- Previous cash handling experience
- Experience in a customer facing role

**We can offer you**:

- Early access to your pay through ‘EarlyPay’
- 24/7 access to your payslips and Rotas via HR/Payroll portal
- 10% Staff Discount in our SPAR stores
- Access to our colleague benefits scheme which offers a wide range of high street retail, holiday & leisure discounts
- Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme
- Company Pension Scheme
- NEST pension scheme
- Extra Holidays - Purchase Scheme
- Cycle to work - Bicycle purchase scheme
- Long Service Awards (e.g. 25 years service is £500 in vouchers and extra 4 weeks paid leave)
- Free Uniform