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Customer Care Co-ordinator

3 weeks ago


Grays, United Kingdom Commodore Kitchens Full time

We have a new opportunity at Commodore Design and are looking for a Customer Care Co-ordinator join our team in Grays, Essex.

**What you’ll be doing**

As a Customer Care Coordinator, you’ll be the first point of contact for all queries, complaints and concerns; whilst also maintaining good long-standing client relations and providing first class customer service.

This will involve dealing with defects/snagging items on new build kitchen installations; liaising with customers and other contractors and scheduling works; ordering stock; providing quotations and liaising with suppliers and our factory to ensure quick resolution to any problems that arise. You will also liaise with and coordinate our site teams and oversee works to completion.

**How you qualify for the role**

Experience within the kitchen or construction industry would be an advantage but it’s not essential.

Working hours are 8.30am-5.30pm Monday to Friday.

**What you’ll get in return**

You’ll get the opportunity to work in a small team who are committed to making improvements in everything we do. We offer a competitive salary package and the opportunity for you to learn and develop as you progress your career within our business.

**Who are we?**

Commodore Design was established in 1972. We are a UK based company specialising in the design, manufacture and installation of bespoke kitchen furniture for the builder and developer. Nobia (Europe’s leading kitchen specialist) acquired the business in late 2015 and is supporting with both business growth and efficiency initiatives.