Product Specialist

2 weeks ago

London, United Kingdom Give A Grad A Go Full time

A competitive starting salary of £40,000 - £50,000 DOE
- A chance to be part of a company making a real impact in cyber security
- Collaborative, bubbly, and exciting atmosphere to work in

**Company profile - Cyber Security**
As a Product Specialist will be working for a London-based start-up filled with talented, dynamic individuals.

The company's well-known clients entrust them to protect their cyber assets to the highest level.

They are looking for meticulous, driven individuals to not only add value to their internal team but to the wider public.

**Job description - Product Specialist**
As a Product Specialist in London, you will play a pivotal role in ensuring our clients fully leverage the capabilities of our cybersecurity platform. You will be responsible for providing expert guidance and support to clients, feedback analysis and helping them understand and maximise the value of our products in enhancing their security posture


**Key responsibilities - Product Specialist**
- In this Product Specialist role, you will be:_
- Gather and analyse customer feedback to inform product development priorities.
- Investigate client data issues to understand the source of the problem and put forward solution to the development team.
- Work closely with the Head of Product to create and design new product enhancements.
- Research and Analyse the platform data to test theories for product enhancements.
- Great detailed specifications which are robust so that the development team create consistent and high-quality features.
- Collaborate with the development team to translate client needs into actionable product features.
- Contribute to the creation of product documentation, FAQs, and support materials.

**Job requirements - Product Specialist**
- A Bachelor’s degree in Mathematics, Computing, or a related field, with a classification of either a 1st class or 2:1.
- A minimum of **two years** of commercial, client-facing experience, preferably in the technology or cybersecurity sectors but not required.
- Demonstrated analytical and problem-solving skills, with a keen eye for detail.
- Exceptional communication and interpersonal skills, with the ability to engage effectively with a diverse range of clients and stakeholders.
- A strong understanding of cyber security concepts and the technology landscape.
- Desirable to have the passion for technology and cyber security.
- Proactive, with a self-driven approach to learning and personal development.
- Ability to thrive in a fast-paced and dynamic environment.
- Excellent team player, with a positive attitude and a commitment to achieving team goals.

**Benefits of the job - Product Specialist**
- A competitive starting salary of £40,000 - £50,000 DOE
- A dynamic and supportive work environment, where innovation and initiative are encouraged.
- Opportunities for professional growth and development.
- A chance to be part of a company making a real impact in the cyber security space.
- Collaborative, bubbly, and exciting atmosphere to work in

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