IT Support Analyst

5 days ago


Manchester, United Kingdom Adria Solutions Ltd Full time

IT Support Analyst
On behalf of our market leading client, we are recruiting for a IT Support Analyst. As IT Support Analyst you will provide 2 nd and 3 rd line support in relation to IT problems, incidents, and service requests predominantly around their core platform andintegrated 3 rd party services.

The IT Support Analyst will be responsible for:

- Log, analyse, triage, and prioritise all IT Incidents, Problems and Changes received via all communication channels into the team
- As part of the team’s support operating hours to carry out without failure daily morning health checks on the estate as well as end of day and ensuring core processes and tasks have successfully run that day.
- Ensure that the team processes and procedures are kept up to date, amending and creating documentation for storage and access within our Knowledge Base systems
- Troubleshoot and manage the configuration of the existing technical capabilities to ensure that business requirements are met

The IT Support Analyst will have:

- Understanding of some of the following: Microsoft Dynamics / Siskin (CRM System) AIA (Document generation), SharePoint (Collaboration Toolkit), Atlas (CSM) Tool, Confluence
- Good understanding of the Focus Daybook processes
- Knowledge of service desk / issue logging tools
- Knowledge of latest MS Office suite
- Knowledge of MS Windows server
- Knowledge of Service Management Techniques (ITIL)
- Knowledge of FCA requirements (including TCF)

**Benefits**:
This is a fantastic opportunity for a Platform Support Analyst to join an award-winning company, where you will work in an innovative and dynamic environment and play a vital part on the company’s transformational journey. For your hard work you will berewarded with a generous benefits package:

- Competitive Salary
- Flexible working hours with the opportunity for some home working
- An additional day off for your birthday
- Company pension scheme and group life assurance


  • Data Analyst

    3 days ago


    Manchester, United Kingdom Premier IT Full time

    **Data Analyst** **Fully Remote** **£45,000** **Overview**: A global fintech company are on the lookout for a Data Analyst to join their ever expanding team. The Data Analyst will get to work from the comfort of their own home as they collaborate with essential stakeholders in order to create thorough analyses whichwill build the foundation for growth...

  • IT Support Analyst

    7 days ago


    Manchester, United Kingdom Pearson Whiffin IT Full time

    **IT Support Analyst - Office365, Windows Server, Active Directory** Are you looking for a new IT support role where you can be the main person for all onsite support issues, then we have the role for you! We are looking for someone with experience of supporting Office365, Active Directory and Windows Server as well as buildand maintaining laptops/desktops...


  • Manchester, United Kingdom Applause IT Full time

    **IT Business System Analyst** **Manchester** **£45,000 - £55,000** Applause IT are hiring for an IT Business System Analyst, to join one of the largest online value retailers in the UK, with extraordinary online presence and selling a vast array of products. The organisation is currently undertaking an exponential digitaltransformation switch with the...

  • Data Analyst

    9 hours ago


    Manchester, United Kingdom This is an IT support group Full time

    Mission: We’re building the most engaged digital audiences in the world.The RoleKOMI Group is looking for a Data Analyst to work on a variety of exciting data projects in the social media market. Reporting to the CFO, you will play a key role in delivering value to the business by helping us leverage data effectively.As a Data Analyst, you will support...

  • Support Analyst

    3 days ago


    Manchester, United Kingdom Adria Solutions Ltd Full time

    Support Analyst - Hybrid Working/Manchester - Up to £28k On behalf of our well-established client based in Manchester, we are recruiting for a talented Support Analyst. As a Support Analyst, you will instil confidence into clients and ensure that issues reported are logged via the ticketing system correctly andresolved in a manner befitting the urgency of...

  • Application Analyst

    9 hours ago


    Manchester, United Kingdom Applause IT Recruitment Ltd Full time

    Application Analyst Home-Based (with occasional travel)Competitive Salary & BenefitsApplauseIT are hiring for an Application Analyst to join a growing company within the Local Government Software sector. This role is ideal for a tech-savvy problem solver with a passion for application support, troubleshooting, and customer service in a Windows-based...

  • IT Support Analyst

    5 days ago


    Manchester, United Kingdom Pearson Whiffin IT Full time

    **IT Support Analyst - Office365, Windows Server, Active Directory** Are you looking for a new IT support role where you can choose the days/weeks you work, be the main person for all onsite support issues, then we have the role for you! We are looking for someone with experience of supporting Office365, Active Directoryand Windows Server as well as build...

  • IT Support Analyst

    6 days ago


    Manchester, United Kingdom WüNDER_TALENT Full time

    IT Support Analyst - Manchester City Centre - £30k-£35k I have an fantastic opportunity for an experienced, enthusiastic and passionate IT Support Analyst (SQL experience) to join a growing events company in the heart of Manchester. This is a hybrid position 2 days WFH, 3 days in office, Monday - Friday, 37.5hrs a week. **Responsibilities**: - Taking a...

  • IT Support Analyst

    5 days ago


    Manchester, United Kingdom BCT Resourcing Full time

    **IT Support Analyst** **Manchester** **£30,000 per annum** We are looking for an enthusiastic and passionate IT Support Analyst to join a reputable & tech leading business based from Manchester. This company is currently going through a large period of growth, opening multiple offices across the globe. To support this they are also going through a large...

  • PMO Analyst

    5 days ago


    Manchester, United Kingdom Connected IT Recruitment Full time

    We're looking for a PMO Analyst / Project Analyst to join a large organisation undergoing huge IT transformation. Working closely with the PMO Manager, the PMO Analyst will provide project management support for a portfolio of projects, involving all planning,risk, issue management, change control, document and configuration management. You will ensure that...

  • IT Helpdesk Analyst

    15 hours ago


    Manchester, United Kingdom IT Bods Ltd Full time

    IT Helpdesk Analyst - £24k DOE ITIL/Windows/365 This role will be part of a team supporting over 30 locations and working from home (supporting circa 1000 staff) and is a great opportunity to join an established and experienced professional team whereby the post holder will be able to develop their career. **Main Tasks** To maintain a high degree of...

  • IT Support Analyst

    3 days ago


    Manchester, United Kingdom Remit Resources Full time

    IT Support Analyst needed by this large professional services business in their Manchester Office. Working as 1st / 2nd Line Support they are looking for someone with a solid background in a busy IT support environment, resolving issues when appropriateand escalating when needed. Technically, the right IT Support Analyst will have a good mix of experience...

  • IT Support Analyst

    3 days ago


    Manchester, United Kingdom Reed Full time

    IT Support Analyst - 6 month FTC with the potential to go permanent (£26k Pro Rata) - Manchester One of **Europe's largest music colleges i**s looking to take on a experienced and dynamic **IT Support analyst **who will be joining their dynamic IT team for a 6 month Fixed Term Contract where you will be local IT support serviceto the college teams and...

  • IT Support Analyst

    7 days ago


    Manchester, United Kingdom Hays Specialist Recruitment Limited Full time

    IT Support Analyst - Prestigious Law Firm - Manchester/Hybrid working - to £27,000! **Prestigious opportunity with a leading and award winning Law Firm for an IT Support Analyst, due to a period of significant growth. We are based in Manchester with hybrid working available.** **Reporting to the IT Manager, you will be responsible for: - ** - **Maintaining...

  • IT Support Analyst

    5 days ago


    Manchester, United Kingdom Oliver James Full time

    We are looking for an enthusiastic and passionate IT Support Analyst to join a reputable & tech leading business based from Manchester This company is currently going through a large period of growth, opening multiple offices across the globe. To support this they are also going through a large digital transformation towards the cloud! You would be joining...

  • IT Support Analyst

    7 days ago


    Manchester, United Kingdom BCT Resourcing Full time

    We are looking for an enthusiastic and passionate IT Support Analyst to join a reputable & technology leading business based from Manchester. This company is currently going through a large period of growth, opening multiple offices across the globe due to continued success (even during the pandemic!). To support this they are also going through a large...

  • IT Support Analyst

    3 days ago


    Manchester, United Kingdom Lorien Full time

    Here at Lorien we are partnering with a rapidly expanding Software house based in Manchester City Centre. With the plans for their growth to continue well underway this year, they're now looking to expand the IT support team and add a It Support Analyst. The Role: IT Support Analyst Your role as part of the Service Desk is to ensure that you can provide...


  • Manchester, United Kingdom Sanderson Full time

    **Application Support Analyst** **The Company** A leading financial services company is looking for an Application Support Analyst where you will be responsible for the support of various products which are used by external clients. **The Person** You will be working as part of a team and assisting with the management of support issues and resolving more...


  • Manchester, United Kingdom Arc IT Recruitment Full time

    Graduate Operations Analyst, Corporate Finance Manchester Circa £30K plus bonus plus benefits Graduate Operations Analyst is required to join the Corporate Finance division of a prestigious investment bank. This is an ideal opportunity for a graduate looking to develop a broad understanding of a range of sectors, including financial services, TMT,...

  • IT Support Analyst

    3 days ago


    Manchester, United Kingdom Lorien Full time

    **IT Support Analyst - £30,000 - Manchester City Centre** **The Company**: Working in partnership with a multinational sports and entertainment business based in Manchester, we're looking for an IT Support Analyst. This position has become available because someone is being promoted into a senior position. The office is located inManchester City Centre with...