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Mobile Phone Quality Tester

3 weeks ago

Fareham, United Kingdom Ridown Group Full time

**Do you have an analytical mindset and enjoy problem solving?**

**Are you passionate about tech and looking for a job working with mobile phones, in a fun team full of amazing people?**

Due to continuous growth, WeBuyAnyPhone are looking for a Mobile Phone Quality Tester to join our busy and growing team in Whiteley. As a Mobile Phone Quality Tester, you'll become an integral part of the Quality Assurance Team, ensuring an accurate and efficient process at all times. This is an exciting and fast-paced environment so you must be highly motivated and able to handle any challenges you face.

**The Details**:
Location - Fully office based in Whiteley, Hampshire (near Lidl)

Hours - Full-time 37.5 hours per week, Monday to Friday 8:30am - 5:00pm (no evenings, weekends or bank holidays)

Salary - £20,000 - £22,000 per annum

**Your role will involve (but is not limited to)**:

- Identify mobile devices (phones, tablets, wearables)
- Troubleshoot issues that are found on the devices
- Process trade-ins (with a keen eye to detail)
- Run devices through our specialised diagnostics software to provide accurate results

It's not all work and no play in WeBuyAnyPhone, we know how to have a good time Join us for quarterly events that range from epic karaoke battles to friendly bowling competitions, chef-catered BBQ's, or even a day at the exhilarating Goodwood races. And if that's not enough, our team lunches and Friday drinks at the on-site bar will keep your spirits high

**What can we offer you?**
- Full training and support tailored to your skillset
- Opportunities for progression and development throughout your career
- One-team, win-together culture
- Quarterly group-wide social events
- Christmas party awards & prizes
- Referral bonus scheme
- Company pension
- Onsite bar to enjoy on a Friday with the team
- Your birthday off work
- Mytime allowance for appointments, starting later, finishing earlier (no need to use annual leave)
- Free gym membership and complimentary Myzone Switch heart rate monitor with team challenges and incentives
- Discounts on mobile phones and broadband
- Free parking

**You're the person we are looking for if**:

- You can commute every day to Whiteley, Hampshire
- You speak fluent English
- You have obtained GCSE in maths at grade C or above (or equivalent)
- You have excellent problem-solving skills
- You are passionate about tech and have a general understanding of the use and function of a mobile phone
- You are detail oriented
- You have good written and verbal communications skills
- You are conscientious and responsible
- You have some technical ability / knowledge
- You are willing to learn
- You are flexible and able to work within a team or alone

**Who are we?**

**_

**The Ridown Group Way**:
We encourage working from the office because we believe the best way to achieve our goals is together as a team. As part of the Ridown Group companies, we provide a better environment to work productively and an opportunity to build close relationships with colleagues. Together with in-person training, mentoring, and access to working with more senior colleagues, we encourage learning by osmosis from more experienced colleagues. We work together as a team with a ‘win together’ attitude.

**Think Kaizen** -** Making daily improvements for long-term success. Kaizen is a Japanese philosophy that’s about constant improvement - the small daily steps forward that make a big difference. It’s how we achieve greatness within our teams and for our customers too.

**Be Respectful **- promoting a positive and respectful culture. We passionately promote a culture of respect for everyone, giving our time generously and always offering our help and expertise to staff and customers alike.

**Build Relationships** - creating a dream team and investing in good relationships. Our business is built on strong relationships - they are essential to delivering the very best for our customers. We encourage, support, and trust our colleagues and invest in their wellbeing so we can succeed together.

**Make it Happen** - Taking ownership and being accountable. We are fully accountable to each other and to our customers. We take ownership of everything we do, make sure it is our best work, and see it through to completion.

**Work Smart **- focusing on tasks that deliver results. We are driven by results and never confuse motion with progress. We prioritise work that delivers the greatest impact for our customers.

**Be Amazing **- Rising to the challenge, thinking big and never giving up. At every opportunity we are willing to be bold, challenge ourselves and step out of our comfort zone. This is how we push the boundaries of possibility and make a real difference to the world around us.

**Equal Opportunities**:

- **_You must be able to commute to Whiteley PO15 Monday - Friday to be considered for this role._