Current jobs related to IT Support Analyst - Guildford - Sandiford Green Limited
-
Support Analyst
2 weeks ago
Guildford, United Kingdom KTM Recruitment Solutions Full time**Support Analyst** Their office is based in Guildford, with ample free onsite parking and currently the team are hybrid working, attending the office one to two days a week. You’ll need to have great communication skills in English in addition to a technical background, either through commercial experience or education with; - Some experience in a 1st...
-
Application Support Analyst
18 hours ago
Guildford, United Kingdom Cpl Life Sciences Full timeApplication Support Analyst *Application Support Analyst, required by leading pharmaceutical organization based in Surrey* A leading pharmaceutical organization, based in Surrey, are currently on the lookout for an Application Support Analyst, to be responsible for providing technical support this will involve working with internal development teams to...
-
Data Analyst
1 week ago
Guildford, United Kingdom Reed Business Support Full timeTitle: Data Analyst - Business Support Team Pay Rate: band 5 Location: Guildford Duration: Immediate for 8 months Working Pattern: Full time Monday-Friday Main requirements: - Strong excel as will be working with large data on a daily basis - Numeracy skills - Reporting experience - Hybrid model of working remotely and at Redhill/Guildford service (one...
-
Technical Support Analyst
2 weeks ago
Guildford, United Kingdom KTM Recruitment Solutions Full time**Technical Support Analyst** **Six Month Fixed Term Contract / Remote 4 days a week / 1st Line Support / £26,000 (pro rata)** An international technology company are rapidly growing and are looking for a Technical Support Analyst to join their Service Desk team on an initial six month fixed term contract. It's important that you have great communication...
-
IT Support Analyst
2 days ago
Guildford, United Kingdom Ashdown Group Full timeThis is an excellent opportunity for an IT Support Analyst to join an IT helpdesk providing telephone & remote IT support to external customers. My client is a long-established and highly regarded IT consultancy in the Guildford area going through continuedgrowth and expansion. As a certified Microsoft Gold Partner, they have an impressive SME customer base...
-
IT Support Analyst
2 weeks ago
Guildford, United Kingdom Proactive Appointments Full time**IT Support Analyst** **Onsite 5 days per week - Inside IR35** You’ll need the ability to work independently and as part of a team, be able to offer excellent customer service and communication skills whilst being able to manage Stakeholder expectations Skills required: - ITIL aware - Sound troubleshooting skills - Good knowledge of windows 10 and...
-
Software Support Analyst
1 week ago
Guildford, United Kingdom First 4 Personnel (& Temps) Ltd Full timeJoining a small team the Software Support Analyst role will involve speaking to customers with program support. This is mostly dealing with general queries on both the day to day use of the program as well as technical queries in the following areas: - Log, and prioritise issue from external customers on system - Investigate reported issues to resolution....
-
1st Line Support Analyst
2 weeks ago
Guildford, United Kingdom KTM Recruitment Solutions Full time**Support Analyst /1st Line Support / Software Support** A global technology company are expanding their service desk team and looking for a 1st Line Support Analyst to join them. They produce software that is utilised worldwide and enables organisations to communicate seamlessly and effectively with their clients. This role would suit someone who has an...
-
IT Support Analyst
2 weeks ago
Guildford, United Kingdom RGS Recruitment Full timeOur client is recognised as one of the UK’s leading law firms and they are currently looking for an experienced IT Support Analyst to join their successful IT Department. - To log every call, and maintain call records in appropriate detail, using our helpdesk software. - To deal with and resolve IT issues; over the phone, by remotely connecting to PCs,...
-
IT Support Analyst
2 weeks ago
Guildford, United Kingdom RGS Recruitment Full timeOur client is recognised as one of the UK’s leading law firms and they are currently seeking an experienced IT Support Analyst. This is an internal client-facing role, which requires a high-level of professionalism and good customer service, with a motivated approach to dealing with staff members. The IT department is continuously focused on improving...
IT Support Analyst
2 weeks ago
Our client a successful law firm are looking for an IT Support Analyst. Working as part of a team of four to provide high quality support and assistance on all aspects of IT. While predominantly based in the Guildford office, this role will include traveland support to other UK offices and support and cover for the IT Service Desk. You will be required to work 35 hours per week with a various shift pattern covering 08:00 - 17:30
Key Tasks
- Providing a professional and consistent level of telephone and desk-side support
- Assisting with providing support to the firm by telephone and remote control as required
- Assist in the setup of any internal or external virtual meetings
- Configuration, maintenance and troubleshooting of multi-functional devices, printers and secure print/cost recovery
- Promoting the use of IT to staff
- Liaising with Technical Support team and third-party maintenance suppliers
- Imaging and maintaining laptops
- Deployment and maintenance of mobile devices
- Administration of the telecoms systems
- Utilising and providing updates for the IT knowledge base
Personal Skills:
- Ability to work independently and as part of a team
- Excellent customer service and communication skills
- Highly motivated and methodical with good problem-solving skills
- Able to work under pressure, prioritise workloads, identify business-critical issues and act upon them.
- Experience of working in a professional services organisation, Law Firm is desirable
- Flexible approach to working, including a willingness to work out of hours.
- Providing a professional and consistent level of technology support to all staff
- Responding to incoming incidents and requests as first point of contact reported via all mediums
- Provide face-to-face desk side support and be visible to the business
Technical Skills:
- ITIL aware
- Sound troubleshooting skills
- Good knowledge of Windows 10
- Experience of supporting Multi-Functional Devices and printers
- Experience of supporting mobile devices including iPhones
- Experience of using an Incident Management system
- Experience of Cisco Maintenance an advantage
They offer a generous salary, good benefits
Sandiford Green operate as a recruitment business in relation to this role
