Current jobs related to Night Shift Customer Service Advisor - Fareham - Innovation Group


  • Fareham, United Kingdom Innovation Group Full time

    **Are you a night owl that loves to work through the night and have the day to themselves? Maybe you’re studying, have caring responsibilities, or simply want to add to your income? Well, we might have just the role for you!** **We are looking for a new Night Shift Customer Service Advisor on a part time basis, working Friday, Saturday & Sunday, 11pm -...


  • Fareham, United Kingdom Innovation Group Full time

    We are the Innovation Group - a global leading insuretech business, representing our insurance partners, handling millions of calls each year. We are looking for a night owl that enjoys the flexibility of working 24 hours per week, covering Friday - Sunday nights, 8 hours per shift. You will be working Friday, Saturday and Sunday night, 11pm - 8am. Although...


  • Fareham, United Kingdom Innovation Group Full time

    We are the Innovation Group - a global leading insuretech business, representing our insurance partners, handling millions of calls each year. We are looking for a night owl that enjoys the flexibility of working 24 hours per week, covering Friday - Sunday nights, 8 hours per shift. You will be working Friday, Saturday and Sunday night, 11pm - 8am. Although...


  • Fareham, United Kingdom Innovation Group Full time

    Here at the Innovation Group, we do things differently - we provide industry leading insurance solutions to our clients, offer global leading technology to deliver the best service for our clients and customers, and process millions of claims each year! We have a reputation to be proud of, built on proven performance and customer service! We are looking for...


  • Fareham, United Kingdom Royale Group Management Company Limited Full time

    RoyaleLife is a family owned business with a heritage dating back to 1945. We pride ourselves on delivering the highest quality residential and holiday accommodation in some of the most beautiful regions of the UK. We are looking for a Customer Service Advisor to provide excellent customer service to customers enquiring about Royale Resorts and support the...


  • Fareham, United Kingdom CAPIO RECRUITMENT LIMITED Full time

    **Customer Service Advisor** **Location**:Fareham **Salary**:Up to £25,000 - DOE **The Company** We are working with an established insurance broker in the Fareham area who are currently going through a period of growth. Due to this they are looking to add to their team of customer service advisors. **The Role**: You will manage and maintain...


  • Fareham, United Kingdom Swinburne Automotive Engineers Full time

    Swinburne Automotive Engineers is looking for a Service Advisor. Swinburnes are well established expanding garage that pride themselves on good customer service. We are looking for the right service advisor who has experience in the motor trade. either in parts, workshop or service advisor. They need to answer calls and make bookings, Order and parts and...


  • Fareham, United Kingdom wild recruitment Full time

    Customer Service Advisor Permanent Full-time £19,760 - £24,000 (DOE) I am looking for customer service advisors to join a busy renewable energy client based in Segensworth, Fareham. Your day to day responsibilities will include: - Being the first point of contact for customer and client enquiries - Managing the inbox, ensuring all queries are...


  • Fareham, United Kingdom Huntress Full time

    **Customer Service Advisor - Fareham** **£19000 - £20000** **Full time** Our client is looking to recruit a Customer Service Advisor to support their sales team. Responsibilities include: - Complete general admin duties - Confident telephone manner - Strong communication skills - Can work effectively in a team This role would be suitable for...


  • Fareham, United Kingdom Huntress Full time

    Customer Service Advisor Fareham Permanent role, Monday-Friday £20,500 Our forward thinking, successful and proactive client is currently recruiting for a face to face Customer Service Advisor to join their busy team based in Fareham. The role: - Providing great customer service - Provide administrative and customer service support to the team -...

Night Shift Customer Service Advisor

2 weeks ago


Fareham, United Kingdom Innovation Group Full time

**Are you a night owl that loves to work through the night and have the day to themselves? Maybe you’re studying, have caring responsibilities, or simply want to add to your income? Well, we might have just the role for you**

**We are looking for a new Night Shift Customer Service Advisor on a part time basis, working Friday, Saturday & Sunday, 11pm - 8am. Please note that this is an office-based role in Whitely, covering the above hours.**

**Who Are We?**

We are The Innovation Group - for over 20 years we have worked with the world’s leading insurance companies to transform their claim management processes and manage their customer experience, and we are growing

**Why Us?**
- Starting salary of £10,882 - £12,168 for this part time role (24 hours per week)
- 25 days annual leave plus bank holiday, AND the option to buy and sell up to 3 further days (pro rata)
- Fantastic internal progression opportunities
- Flexible benefits, including dental cover, retail discounts, travel insurance and Virgin Experience Cards
- Plus many more

**The Role**

As a Customer Service Advisor, your aim is to get our customers back on the road asap following an accident, whether they need a rental car or a repair at a garage, you will be there to deliver excellent customer service throughout their journey

In this role, you will:

- Speak to, and support our customers over the phone, ensuring that they are fully supported, and are back on the road as quickly as possible
- Liaise with various departments to support your customer, arranging hire cars or repairs and that claims are settled
- Take full ownership of the call, answering all queries and keeping the customer up to date

**What Do We Need From You?**
- Customer service experience, ideally within a contact centre or the insurance industry
- Excellent customer service skills, with the ability to empathise with customers and understand their needs
- Ability to work night shifts on Friday, Saturday and Sunday

**Job Type**: Part-time
Part-time hours: 24 per week

**Salary**: £10,882.00-£12,168.00 per year

**Benefits**:

- On-site parking

Schedule:

- Night shift

Ability to commute/relocate:

- Fareham, PO15 7AE: reliably commute or plan to relocate before starting work (required)