Hire Coordinator

**Hire Coordinator - Golborne**

Murphy are recruiting a Hire Coordinator to join a fast-paced, fun and vibrant team in our Golborne depot.

As Hire Coordinator you will manage the hire of Murphy Plant Equipment to our external customers. Delivering equipment across the UK, you will be responsible for accurate management and documentation of the hire process.

Murphy Plant operates across the UK with 5 depots. Murphy own over 13,000 pieces of equipment from cranes to diggers, HGV’s to small tools. The logístical management of this equipment spread across 5 depots and up to 30 different sites is a challenge

**What you will be doing**:

- Ensure that best endeavours are made to deliver the right equipment, true to specification requirements, at the right quality on the date that the customer requires.
- Responsible for Procurement of externally sourced plant and equipment, delivering best in class for quality and value
- Ensuring maximum utilisation of Murphy plant & equipment by monitoring and off hiring externally hired items when murphy plant items become available
- Liaise regularly with external supply chain, build and keep positive relationships and ensure best Quality, Performance and Delivery is achieved
- Provide high quality customer service in all communications with internal and external clients.
- Maintain accurate paper and computer-based records.
- Produce correspondence, documents and presentations to specification using a variety of media.
- Maintain established paper and computer-based filing systems.
- Conduct financial duties, for example, processing invoices or tracking costs.
- Work in accordance with established processes and provide feedback on their effectiveness.
- Maintain a world-class standard of customer service ensuring that the customer is always at the forefront of the teams’ actions.
- Mirror the Murphy Values of Safety, Leadership, Integrity and Respect in all behaviours.
- Actively promote and embed Equality, Diversity and Inclusion (EDI) in all your work and support and comply with all organisational initiatives, policies and procedures on EDI.

**Who we’re looking for**:

- Experience in a Hire Desk role would be desirable
- Experience using Syrinx is preferred
- Previous experience working in an office environment
- Previous experience working in a customer facing role
- Extensive experience working through telephone communications with a clear and concise phone manner.
- Good IT skills, knowledge of Microsoft packages ie. Word, Excel, PowerPoint
- Ability to prioritise your workload
- Previous experience in plant would be beneficial but not essential
- Previous experience managing and processing invoices would be beneficial

**About Murphy**
- Charity is at the heart of Murphy values; you will receive 2 days leave per year to donate your time to a charity of your choosing. Many teams choose to support a charity together to positively impact our communities.
- Access to Murphy Wellbeing: you will have access to a host of online tools, mental health trained colleagues, and if needs be external professional support because we understand that work and life offers challenges that sometimes need a little extra support.
- Murphy is committed to building a diverse and inclusive culture, making Murphy a great place to work where we can all thrive. You can get involved in numerous events and even join our committee dedicated to continuously nurturing Murphy’s inclusive culture.

If you think Murphy is the place to help you thrive in a great team dedicated to delivery and engineering excellence, and want to work in an inclusive team culture that rewards performance and drives personal development, then get in touch.

**What you’ll get in return**
- Dedicated and continued investment in your professional development.
- 27 days holiday, plus bank holidays with the option to buy an additional 2 days holiday each year
- Discretionary annual bonus
- Above market rate contributory pension scheme
- Other benefits if applicable
- Other Murphy benefits include retail discounts and cashback, discounted gym memberships, cycle to work scheme etc
- Considering applicants’ skills, experience, and ability to do the job before asking about criminal convictions
- Ensuring that the circumstances of any convictions are fairly assessed before a decision is made