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E-billing Specialist

3 weeks ago

Manchester, United Kingdom NC Associates Full time

**E-Billing Specialist / Manchester / Excellent Salary + Bonus + Hybrid Working + Fantastic Benefits / Permanent Role / Career Development**

NC Associates are working in partnership with an award winning professional services organisation in Manchester City Centre to help recruit an E-Billing Specialist. As an E-Billing Specialist you will be working as part of the E-Billing team to drive process standardisation, best practice techniques and right first time delivery. Performing end to end process & controls reviews

**Duties**
- Proactively overseeing on-boarding process for existing and new clients switching to an e-billing solution
- Supporting the Senior Billing Manager to deliver the long-term objectives of the department, delivery against operational targets, business requirements and SLA’s
- Preparing e-bill files in LEDES and XML formats for portal submissions, with a clear understanding of requirements with manual submission of PDF files
- Dealing with submission errors, using own technical knowledge and liaising clients and third parties to resolve them
- Working closely with the wider billing team to ensure eBill submissions are created in an accurate & timely manner
- Working with e-billing portals
- Maintenance of matter and timekeeper data in external systems
- Co-ordination of the e-billing work stream through the dedicated inbox
- Maintaining a close understanding of Work in Progress and disbursement balances
- Supporting the management of certain billing mailboxes & queries via telephone adhering to SLA deadlines
- Building strong partnership with the business to support the Senior billing manager with monthly e-billing reviews with Clients
- Perform root cause analysis & drive recommendations for process & KPI improvements

**Core skills & experience required**:

- Billing experience is essential
- Ability to work under pressure in a fast paced dynamic environment
- Excellent verbal & written communication
- Motivated, self-starter with the ability to work on own initiative and ability to manage and prioritise own workload
- Strong inter-personal skills
- Excellent organisational and time management skills in order to meet targets and deadlines
- Hard-working, flexible and adaptable in their approach

**What’s on Offer?