Application Support Engineer

1 week ago


Surrey, United Kingdom Hays Specialist Recruitment Limited Full time

Application Support Engineer Job Hybrid working, 1st/2nd line support
**Your new company**
University for the Creative Arts has been educating innovators for 160 years and is home to a unique community of creative people using their skills to make the world a better place. Due to the organisation undergoing a large digital transformation, the companyare looking to recruit an Applications Support Engineer on a permanent basis, to help lead both business and technical IT Projects.
The role will cover the Southeast region with the Head Office being based in Farnham, Surrey. This role offers possibility of remote working; however, you must be able to commute to campus sites for project meetings when required on either of the Universitiesfour locations: Epsom, Canterbury, Farnham, and Rochester.
**Your new role**
As the Application Support Engineer, your main responsibilities will be, but not limited to:

- Working collaboratively with all colleagues within the Information & Digital Services department, assist with solutions design and delivery, ensuring future developments are compatible with the University's digital estate, providing technical guidance withinthe design process.
- Work out of hours, on occasion and as required to support and maintain core digital services, whilst ensuring high standards of data protection and security are maintained.
- Identify and support in all aspects of technical and service-related risk to the University, its staff, students, reputation, assets and interests of stakeholders and partners. Assist in the implement of remediation plans, ensuring that risks are mitigatedor managed in accordance with agreed tolerances.

**What you'll need to succeed**
You will have knowledge/ some experience of cyber security principals, processes and procedures, able to articulate security best practice and a passion for further developing your skills in this area. You will be working with a diverse range of internal customers,so we are looking for someone with exceptional communication and customer services skills. If you have experience, or exposure within the further or higher educational background, this would be highly advantageous.
You will be self-motivated, driven, and have exceptional organisational skills to manage your own time efficiently.
The post holder must have a strong ability to work under pressure whilst, remaining calm and professional to deliver high standards of service.
**What you'll get in return**
This is a fantastic opportunity for someone looking to take the next step in their Applications career. You will be working alongside a highly experienced team and offered plenty of training. You will also have the option to work remotely. Competitive salaryis on offer, reaching £35,000 dependant on experience.
Please visit our dedicated recruitment microsite for full details of the Universities benefits package.
**What you need to do now**
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.



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