Server

2 days ago


Knutsford, United Kingdom The Courthouse Full time

This really is an exciting opportunity to join the Flat Cap team as part of our service team, in our group of boutique hotels inclusive of bars, restaurants and corporate space. The staff benefits and reward schemes are second to none. We provide an upbeat, friendly and fashionable working environment led by forward thinking, energetic and highly skilled colleagues.

**What’s in it for you?**

**_ Pay_**
- Up to £12 per hour (Dependent On Experience) + Tronc (that’s your card tips paid into your bank)
- Company Pension Scheme
- Entitlement to Cash TIPS

**_ Benefits_**
- 28 days holiday inclusive of Bank Holidays and an extra birthday holiday day
- Discount on Food & Drinks of 30% across the FC group
- Company Pension Scheme
- Tips and tronc system
- Up to 50% Off Room Rates across the FC group
- Weekly ‘friends and family’ discounted nights every Sunday evening with 30% off food & drink from 6pm;
- An Employee Assistance Programme (EAP) through Hospitality Action
- Cycle to work scheme
- Investment in training and development across the business. Internal and external masterclass sessions and bi-weekly life skill sessions run by the senior management team and various invited guest speakers.
- Discounted Gym Memberships for all Flat Cap colleagues at gym venues in each area surrounding our venues;
- Kitchen benefits such as a ‘good shoes allowance’ for kitchen shoes, and a regular onsite knife sharpening service;
- Wage stream, which allows our employees to grab up to 50% of their earned salary before pay day

**_ Career Progression_**
- Ongoing professional training & development
- Opportunity to progress within the company
- Flat Cap Academy

**About you**

The experience and knowledge we are looking for from the Service Team include
- Confident and outgoing with a passion for food and drink.
- Obsessed with delivering amazing customer experiences.
- Flexible to work weekdays, evenings, and weekends.
- Organised and able to work under time pressures.
- Ability to take ownership and initiative.

**About us**
- A group of independently owned Hotels in the heart of Cheshire
- A company where individuality, personality and diversity are encouraged, and loyalty is rewarded
- Working in highly regarded locations that are featured across many high-profile platforms and the opportunity to work with people across the media and sports world

**What’s Involved?**

**_ Food & Beverage Server:_**
- Take and serve food and drink orders.
- Have complete knowledge of all items on our menus and suggest menu items where appropriate.
- Upsell additional products where appropriate.
- Provide excellent customer service to all our guests.
- Prepare tables by setting up linens, silverware and glasses.
- Communicate order details with the kitchen and bar teams.
- Arrange table settings and maintain a tidy dining area.
- Follow all relevant health and safety regulations.

**_ Food & Beverage Runner:_**
- Support the front of house team with a range of tasks to provide an amazing customer experience.
- Prepare tables by setting up linens, silverware, and glasses.
- Serve food and drinks from the kitchen and bar.
- Check dishes and kitchenware for cleanliness and presentation and report any problems.
- Arrange table settings and maintain a tidy dining area.
- Follow all relevant health and safety regulations.

**Job Types**: Full-time, Part-time

**Salary**: £4.81-£12.00 per hour

INDFOH


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