Surveyor Coordinator

2 weeks ago

South Shields, United Kingdom Reed Business Support Full time

Are you looking for a new role with a growing company?

Do you have excellent organisational skills?

Do you have previous experience of scheduling diaries or appointments?

If I am excited to be recruiting for a well-established and reputable company, based in South Tyneside.

Looking for a Surveyor Coordinator to support the Surveyor team.

Salary of 20-25k dependant on experience.

Permanent and full time role, fully based in the office, parking on site.

The Role:
Representing the company in a professional client focussed manner, providing business support administrative services. Reporting directly to and working closely with the Expert Witness department, the main function of the role is to work as part of the teamto provide a high level, efficient and confidential administrative / PA support service to the surveyors.

**Principal Duties and Responsibilities**
- Arrange and coordinate appointments and meetings.
- Planning travel time between appointments.
- To receive and file new survey instructions acting as the first point of contact when new work is received.
- To confirm receipt of instructions to instructing parties
- Request contact details of tenants and external surveyors, as required, from instructing parties.
- To review documents at the point of receipt, and liaise with surveyor on likely time required to survey the property
- Liaising with solicitors to arrange and confirm dates of survey appointments and likely report turnaround timescales once confirmed by surveyors.
- Liaising with external surveyors to arrange joint inspections of properties at a mutually beneficial time and date to all parties involved
- Contacting tenants by telephone, letter and text message as required to facilitate the booking of inspections.
- To complete data entries via a bespoke software web portal and upload to surveyor’s tablets.
- To prepare reports, as required.
- Support in the preparation of required paperwork for daily meetings and other commitments.
- To assist in the preparation of invoices on a monthly basis
- To update the department survey tracker on a daily basis using Excel
- Answer telephone calls appropriately, taking responsibility for the call and ensuring enquiries are dealt with both effectively and efficiently.

**Person Specification**:

- Proven administration and customer service skills
- Excellent communication and interpersonal skills and the ability to provide information and service to a wide range of internal and external contacts.
- Credible knowledge and competency in the use of Microsoft packages, databases and web-based communication tools e.g. Microsoft Teams and Zoom.
- Excellent organisational skills
- Friendly, sociable, and excellent telephone manner essential.

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