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Team Leader

2 weeks ago

Nottingham, United Kingdom Pertemps Network Group Full time

**Job Description**:
We are working with a fantastic business who are looking for a

**About the role**:

- Lead sales teams to meet and exceed business sales objectives, sales targets corporate goals including.- Frequent coaching sessions with sales team members, identifying Key strengths and areas for improvement with a view to driving consistent lead conversion growth.- Continually review and monitor work performance of all Sales Agent's against agreed KPI’s, ensuring that calls are handled professionally.- Implement reward & recognition programs and share best practices across teams and build spirit of teamwork and a work environment that promotes high levels of engagement amongst team members.- Provide strong strategic direction for your teams to ensure you meet your team objectives.- Induct all new members of staff effectively, delivering key training and embedding new recruits into the clients culture- Maintain regular communications and feedback, ensuring accurate and timely communication of any campaign issues to Operations Manager.**Who are we looking for?**
- Evidence of effective interpersonal, coaching and leadership/supervisory skills.- Previous Inbound Sales Managerial experience is essential.- Previous experience working in a call centre environment is essential.- Excellent verbal and written communication skills.- Good numeric and verbal reasoning skills.- Effective problem-solving skills.- Experience in a B2C Sales Environment- Experience in a Regulated environment would be advantageous- Performance management skills and experience.