Housing Options Officer

2 weeks ago

Northallerton, United Kingdom Staff-Point Recruitment Full time

**Job Details**:

- Full time - Mon - Fri - 9am-5pm
- £15p/h - Paid weekly
- Predominantly home based, but there will be the requirement to attend the office (BD23 1FJ) for a minimum of one day per week.
- Required to deal with homelessness assessments and issue decisions
- You will have sufficient experience of both of these areas
- Standard office hours - 30 hours per week, to be worked between 9am and 5pm.
- ** Housing Options Officer - on going contract to cover long term sick**

**Job Summary**:

- Prevent homelessness wherever possible and assist households to achieve sustainable housing solutions.
- Fulfil the Council’s statutory duties, powers and functions under the relevant homeless legislation (currently Housing Act 1996 Part 7 as amended).
- Provide a comprehensive housing advice service and maximize housing options for customers.

**PRINCIPAL DUTIES AND RESPONSIBILITIES**:

- To actively prevent homelessness through a variety of methods including home visits, advocacy, and referral to specialist advisory services and utilizing the range of options available through the Council’s Homeless Prevention Toolkit.
- To provide advocacy support for customers at risk of losing their home in a range of situations including: negotiating with mortgage lenders, social and private landlords.
- To interview those households that present as homeless in accordance with relevant legislation, case law and statutory guidance, carry out homeless assessments and issue decision letters.
- Arrange suitable temporary accommodation for households presenting as homeless in liaison with the Rent Support Worker.
- To provide advice to customers on a range of housing issues including security of tenure, issues of disrepair, landlord and tenants’ rights, referring to specialist agencies and partners as required.
- Offer comprehensive advice in relation to housing options available based on the customers individual needs and resources to achieve a sustainable housing solution. Sign post and make referrals as appropriate.
- Administer the Council’s Bond and Rent in Advance Scheme including assessment of eligibility for the scheme, inspection of properties to assess suitability and at the end of tenancies, dealing with landlord claims, preparing inventories and agreements.
- Assist with the administration of the housing register including making decisions regarding eligibility to join the register, banding for applicants with health and wellbeing needs or those at risk of homelessness, carry out home visits and other verification duties as required.
- Advertise properties on behalf of other Registered Providers with whom the Council has nomination agreements, and provide nominations in accordance with the North Yorkshire Home Choice Policy.
- Deal with enquiries from applicants to the housing register, and assist customers to effectively engage with North Yorkshire Home Choice including assisted bidding for vulnerable households.
- To effectively manage a case load and meet all performance targets.
- To maintain accurate and up to date case files, records and statistics on both paper and electronic systems.
- To attend meetings, case conferences etc. as requested by the Housing Options Manager.
- To attend training and seminars and maintain an up-to-date knowledge of relevant legislation, policies and guidance relating to the prevention agenda, housing advice and homelessness.
- To participate in the Council’s out of hours homelessness service.
- To contribute to the continuous improvement of the service and delivery of the Council’s housing and homelessness strategy.
- To undertake any other duties that may be reasonably required, commensurate with the grading of the post.

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