Senior Social Media Executive

2 weeks ago


London, United Kingdom QA Ltd Full time

Senior Social Media Executive

We have a brand new opportunity for a Senior Social Media Executive at QA - the UK's leading tech training and talent services provider, working in an exciting new area of the business. QA is growing rapidly, making it a fantastic time to join us. We arelooking for a passionate and creative social media content creator to join our team, working closely with our Marketing Manager to grow the footprint of our new innovative brand, to build engaging social content and manage the brand's Discord community.

You will play a key role in helping to define out overall social media strategy, growing the new brand's community and user base, producing creative content across multiple social media platforms.

You will also be responsible for;
- Creating and building the initial Discord server and community (including Bots to increase user experience)
- Moderating the day-to-day running of the Discord community
- Setting up editorial calendars and schedule ahead
- Monitoring our social media accounts and interacting positively with users.
- Assisting with customer service-related queries in a friendly and speedy manner.
- Ensuring our posts adhere to the brand's tone of voice.
- Capturing online customer reviews and feed through to the wider team.
- Researching and monitoring our partners and competitors on social media.
- Keeping an eye on social media best practices, platform developments and industry trends.
- Helping to develop the company social media strategy and guidelines further, through research, benchmarking, and audience identification.

Your experience:

- Experience in a social media management role, preferably in a corporate environment.
- Experience in dealing with users and moderating discord servers.
- A passion for modern social media.

This is a permanent role, based remotely with travel to our HQ in London and an excellent opportunity to join an industry leading, well established and rapidly growing organisation, offering multiple benefits including 25 days of annual leave plus 2 daysof paid charity leave per year, as well as 3 days of training fully funded from our catalogue of thousands of courses to choose from.



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