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Senior Operations Engineer

2 weeks ago

Manchester, United Kingdom Circle Recruitment Full time

**Senior Operations Engineer**

**£400 - £440/Day Inside IR35**

**Manchester**

**6 Months**

**Clearance: SC**

We are seeking a Senior Operations Engineer for our Government client based in Manchester. This role will be office based 5 days per week, but there may be some flexible working on occasion. This is an initial 6 month contract paying between £400 - £440/DayInside IR35.

This role is inside IR35 - Due to the service of the role it will now be based on an Umbrella solution.

**Clearance: SC**

**Role Profile**:

- Establishing and maintaining IT and digital communication infrastructure, including wireless or LAN networks
- Training new staff to operate within the company's IT systems and ensuring that new staff are aware of company communication policies
- Making sure that the networks are protected from malware and viruses, identifying areas that might be under threat and areas where security can be improved, keeping up to date on ever-changing cyber-threats
- Performing Network (WAN, LAN, WLAN and Firewall) configuration, deployment, troubleshooting and administration as required.
- Providing technical support and assistance to employees.
- Performing analysis and collecting data to establish improvements
- Working with third-party providers to keep the networks running efficiently
- Creating and performing authorised changes to environments, attending CABs where necessary
- Ensuring technical documentation is updated to professional standards
- Assisting with acceptance into service into operational support for all new implementations and enhancements/upgrades
- Liaison with third party vendors and escalation when necessary
- Contributing to delivering team performance
- Coaching and mentoring more junior Network Engineers
- Senior Network Engineers are required to have over five years of experience working within a Network Engineer role or IT support role.
- Experience of working within a Service Desk Environment
- Knowledge of ITIL aligned service management tools
- 2nd Line technical support skills, with experience of liaising with and working with 3rd line technical support
- Experience of enterprise grade networking environments
- Experience of Software Defined Network technologies, especially SD-WAN, preferably Cisco/Viptela
- Experience of working with large scale switching, routing, firewall and other network technologies
- Demonstrating excellent analytical and troubleshooting skills.
- Ability to troubleshoot complex, technical, multi-site and multi-disciplinary problems and incidents
- Ability to work under pressure and to tight deadlines
- Strong background with core network, computer and storage technologies in large-scale deployments
- Building effective partnerships with diverse teams across multiple locations and technologies
- Understanding how trends and practices outside your team will impact you work, how your current work fits in the broader context and strategy and looks for underlying opportunities

Senior Operations Engineer, Operations Engineer, Operations consultant, Network Engineer, Network Consultant, Network Analyst, Operations Analyst, Engineer, Network, Networks, LAN, WAN, WLAN, Firewall, Firewalls, Configuration, ITIL, CISCO, Viptela, Troubleshooting,Support, Servicedesk, Service Desk, SC Cleared, Security Cleared