Care Co-ordination Center Professional and

2 weeks ago


Stevenage, United Kingdom Hertfordshire Community NHS Trust Full time

Band 7 Care Co-ordination Center Professional and Operational Lead

Are you a caring and experienced professional looking to be part of an innovative new service within East & North Hertfordshire.

Care Co-ordination is an important element in a person’s experience when accessing health and social care services, providing co-ordinate person-centered care, support, guidance and signposting to appropriate associated services through the whole of the person’s journey.

Care navigation services can occupy many roles and play a crucial part in helping people get the right support, at the right time, by the right professional in the right care setting to help support and manage their wide range of needs.

Following the establishment of our new Care Co-ordination Center within East and North Hertfordshire we are looking for an experience professional with an interest in Frailty. You will be responsible for the development and delivery of system wide pathways that improve the person’s experience and outcomes within the health and social care system.

You will oversee the day-to-day activities of a team of Care Navigators; being responsible for the recruitment and induction of staff, for monitoring standards, and developing staff through a robust appraisal process and regular supervision.

You will contribute to service planning and be responsible for managing projects and evaluating outcomes.

You will be able to manage the co-ordination of complex care needs, engaging appropriately with health and social care teams, and the voluntary sector, to reduce avoidable crises.

You will have excellent communication and negotiation skills, being able to contribute to service development across different organisations and within a multi professional environment.
- A big thank you for considering joining us at Hertfordshire Community NHS Trust
- You’ll find it a great place to work with many benefits offered to you as a member of our staff
- We put our patients, their families and carers at the centre of our vision - Outstanding Services and Healthier Communities
- Our staff are proud to be Innovative, Caring and Agile in their work to help achieve the Trust vision
- We welcome diversity in our workforce and are interested in applicants from all backgrounds

Please see attached Job Description



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