Administration Officer

4 days ago

St Helens, United Kingdom Novax Recruitment Full time

Administration Officer
St Helens
Full-time temporary contract
£10 per hour
Duties and Responsibilities:

- To undertake line manager responsibilities where appropriate.
- To ensure existing and new procedures are understood and consistently applied by administrative staff.
- To ensure appropriate communication systems exist e.g. team meetings, briefings etc.
- To monitor the deployment of staff to ensure that effective administrative support is maintained.
- To ensure that all correspondence is dealt with in accordance with service standards.
- To manage the development and maintenance of manual and computerised record/information systems and ensure these systems are kept up to date.
- To manage designated staff e.g. Clerical Assistant, Clerical Officer and Admin Assistant.
- To manage the production of confidential reports, correspondence and other relevant documentation.
- To manage the completion of forms, statutory returns, documents and exchange of sensitive information etc, including those to outside agencies.
- Organise/attend meetings and produce accurate minutes of meetings in accordance with agreed timescales.
- To represent the various forums e.g. internal / external and disseminate any appropriate information.
- To manage and maintain archiving of records and to contribute to the development of such procedures and systems.
- To manage the analysis and evaluation of basic data / information and produce reports / information / data as required.
- To maintain, monitor, update and develop databases /information systems to ensure the effective collection, analysis and dissemination of data/information.
- To assist in the development of action plans, arising from service reviews.
**Requirements**:

- Knowledge of systems for office administration
- Knowledge of IT and computerised systems
- Knowledge of both ICS and EHAT systems
- Knowledge of Data Protection and information governance
- A good understanding of the principles of customer care
- Knowledge of services provided by CYPS services/social care
- Good verbal and written communication skills with colleagues, the public and other agencies
- Ability to take accurate minutes of confidential meetings
- Able to make, implement and review decisions appropriate to the work area.
- Organised and systematic
- Ability to prioritise workload and meet deadlines
- Ability to deal with sensitive and confidential information
- Ability to work as part of a team
- Minimum of 3 years' experience working within Office Administration
- Experience of communicating with the public, departmental colleagues and external agencies
- Experience of identifying and resolving administrative issues/problems
- Experience of creating and maintaining databases and producing and presenting statistical information
- Experience of St Helens Council's financial procedures and processing of invoices and reimbursement of petty cash
- Experience of monitoring administration procedures and workflow against targets
- Experience of supervising clerical staff
- NVQ Level 2 or equivalent in Business Administration

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