Current jobs related to Customer Service Representative - Fareham - HSBC

  • Customer Service Representative

    1 week ago

    Fareham, United Kingdom wild recruitment Full time

    Customer Service Representative - Helpdesk Whiteley, Fareham £21,000 (plus quarterly bonus!) Permanent Wild recruitment are working with a nationwide client who are looking for customer service professionals who have a passion for technology to join their team in Whiteley, Fareham. You will be responsible for: - Answering service requests via phone,...

  • Customer Service Representative

    11 hours ago

    Fareham, United Kingdom HSBC Full time

    Minimum Starting Salary for full time equivalent for this role is £20020. Working as a Customer Service Representative, you’ll answer calls from internal staff members, third parties, and general customers. You will play a key role within our Specialist Contact Centre, where you will be taking either Life or Investment calls. Your responsibilities will...

  • Customer Service Representative

    14 hours ago

    Fareham, United Kingdom Starel Stones Full time

    Starel Stones is a luxury tile supplier based in Fareham Hampshire looking for a full-time _**Long Term**_ custom service representative to join our workforce. Address: 7 Standard Way Fareham Hampshire PO16 8XB Working hours 8AM - 5PM **Salary**: £12.00 per hour **Benefits**: - Casual dress - Free parking Schedule: - 8 hour shift - Day shift Ability...

  • Customer Services Representative

    1 week ago

    Fareham, United Kingdom CooperVision Full time

    **JOB TITLE**: Customer Services Representative **DEPARTMENT**: Customer Service **LOCATION**:Delta Park, Fareham, UK **WORKING HOURS**: Monday, Tuesday, Friday 9:00am - 5:30pm, Wednesday, Thursday 9.00am - 5.15pm (Currently Hybrid Working) **A brighter future awaits you** Through scientific and technological innovation, operational excellence, and an...

  • Customer Service Representative

    1 day ago

    Fareham, United Kingdom CooperVision Full time

    **JOB TITLE**: Customer Services Representative **DEPARTMENT**: Customer Service **LOCATION**:Delta Park, Fareham, UK **WORKING HOURS**: Monday, Tuesday, Friday 9:00am - 5:30pm, Wednesday, Thursday 9.00am - 5.15pm & 1 in 6 Saturdays 9.00am - 1.00pm (Currently Hybrid Working) **A brighter future awaits you** Through scientific and technological innovation,...

  • Customer Service Representative

    2 weeks ago

    Fareham, United Kingdom HSBC Full time

    **Customer Service Representative, Wealth Technical Support, Whiteley** **£22,000 (+£1,000 territorial allowance) base salary + company funded BUPA** Working as a Customer Service Representative, you'll answer calls from internal staff members, third parties, and general customers. You will play a key role within our Specialist Contact Centre, where you...

  • Customer Account Representative

    1 week ago

    Fareham, United Kingdom Owen Daniels Consultancy Full time

    **Customer Accounts Representative** **Permanent Position** **Competitive Salary, 25 days annual leave + bank holidays** **Up to 8% matched pension scheme** **8am - 4:30pm Monday - Thursday, 8am - 1pm Fridays** **Fareham** **Our client is a large and growing Aerospace development and manufacturing organisation. They are looking for two experienced customer...

  • In Field Customer Service Representative

    1 week ago

    Fareham, United Kingdom Home Eco Insulation Ltd Full time

    **About us** Home Eco Insulation Ltd is a small business in Fareham, Hampshire. We are professional, rewarding and our goal is to Improve our customers homes by installing numerous energy efficiency measures through Government funding. Our work environment includes: - Growth opportunities Home Eco Insulation are looking for motivated, and driven...

  • Senior Customer Representative

    2 days ago

    Fareham, United Kingdom FPR Group Full time

    **Senior Customer Service Representative (Supply Chain Management)** Are you an experienced customer service representative? Do you have experience handling supply chain management in an engineering environment? If so then please check out this fantastic opportunity! Our client, a leading player in the aerospace industry, is seeking a Customer Service...

  • Customer Accounts Representative

    3 days ago

    Fareham, United Kingdom Jefferson Wells Full time

    **Full Time Fareham Mon to Fri Up to £23,400 p/a About the Role **We have an exciting opportunity for a Customer Account Representative to join an FTSE 250 International company specializing in components and sub-systems for the Aerospace, Defence and Energy markets. Using your experience as a Customer Account Representative, you will undertake: -...

Customer Service Representative

3 weeks ago

Fareham, United Kingdom HSBC Full time

Customer Service Representative, Wealth Technical Support, Whiteley - Hybrid Working

£20,020 base salary + £1,000 Territorial Allowance + company funded BUPA

Working as a Customer Service Representative, you’ll answer calls from internal staff members, third parties, and general customers. You will play a key role within our Specialist Contact Centre, where you will be taking either Life or Investment calls.

Your responsibilities will include:

- Providing excellent customer service
- Answering product specific queries
- Having the right conversations to fully understand our customers’ needs
- Take personal ownership for each customer interaction and understanding their unique situations
- React to customer enquiries with efficiency, fairness and positivity
- Maintain our reputation and drive confidence in our products and services

As a department we are passionate about coaching and developing our people and championing change, collating your ideas and driving them forward in order to improve our customer journey.

Requirements

What to expect if you are successful for the role:

- You will join our Academy to take part in our Wealth Technical Support training programme, focussed on Life or Investments products, giving you the skills to handle complex enquiries from our range of customers.
- Monthly coaching and one to one sessions to track your performance and give you the opportunity to further your own development.
- Working towards set objectives to achieve the best results within your role for the growth and reputation of the department.
- Being part of a team of other Customer Service Representatives, sharing knowledge and best practice for the benefit of yourself and the customers you speak to.
- This is a Hybrid Working role, working sociable hours.

Our contact centre is open between 7.30am and 7pm, Monday to Friday. You will work eight-hour shifts over 35 hours per week.

The role is a hybrid role, which means that you will work between the office and your home, our office is based in Whiteley.

Issued by HSBC Bank Plc.

Recruitment Helpdesk:
Telephone:
+44 2078328500