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Customer Service Advisor
2 weeks ago
197
- London
- Permanent
- £29,000 - £31,000
Ever wanted to work for a business that puts its people first when it comes to their development? Our rapidly growing client is looking to bring in an experienced Customer Service Advisor to take on a highly rewarding role speaking with existing customers.
If the above sounds like you read on If you are not, then check out our other jobs - we are also looking for people in other Contact Centre positions
**Job Summary**
Our client’s Customer Service team has recently grown and with that growth comes the need for a new Customer Service Advisor which is where you come in. The business continues to lead the way as an industry leader in their respected field and there is a huge opportunity for someone joining the business to further your career and have a real impact on their success.
**Your role**
As the Customer Service Advisor, you’ll respond appropriately to all customer enquiries and ensure that administration is carried out accurately, on time, and to the agreed service levels.
**About you**
You will ideally be a Call Centre Agent or Advisor and have done a Telephone-based role for at least one year within a similar environment (extra points if you have experience of working in Omni-channel environment) and have been great at it and all that being a Customer Service Advisor involves -if it needs explaining then this is probably not for you.
**Some bullet points about you**:
- Ideally from a Contact Centre background
- Effective questioning and listening skills
- Good organisational and interpersonal skills
- Ability to work under pressure and to tight deadlines
- Ability to work independently and as part of a team
