Assistant Branch Manager

2 days ago


West Sussex, United Kingdom RELOcruitment Full time

Our client is a stalwart of the UK Removals and Storage Industry. A multi-branch, long term BAR member with a great reputation for quality.

They now have an immediate opportunity in West Sussex for an Assistant Branch Manager to join their team.

Removal’s experience is an essential requirement. Experience in carrying out surveys is beneficial; however the role is predominantly operations based on site.

**The role**:

- Plan daily routine.
- Deal with customer enquiries.
- Inspect customers’ premises and assess quantities for removal.
- Market and sell Company’s services effectively.
- Plan individual removals.
- Compile quotations using Company costing data.
- Submit Quotes to customers.
- Follow up quotations.
- Canvas potential customers.
- Advise Company on the selection of appropriate vehicles and crew for each removal as required.
- Brief removal crews as required.
- Supervise special removals when requested.
- Contribute to the promotion and maintenance of good labour and customer relations.
- Achieve objectives set out by the Branch Manager.
- Liaise with clerical support staff offering assistance when requested.
- Advise customers on insurance matters.
- Investigate and report on claims and complaints.
- Generally assisting the Manager in his duties, deputising for him in his
- Book removals and part loads as required.
- Ensure compliance of oneself with the Health and Safety at Work etc., Act 1974.
- Ensure compliance of oneself and subordinates with defined Quality System policy and procedures pertinent to ISO: 9002.
- Any other duties as may be reasonably requested by Branch Manager.



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