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Service Advisor

2 weeks ago

Grays, United Kingdom Recruit Central Full time

We are currently recruiting for an Experienced Service Advisor to join a Main Dealership in the Essex area.
Job responsibilities:
Welcoming customers and explaining the services that the car dealership offers them
Listening and documenting customers' car problems and passing the information to the mechanics
Consulting with mechanics about repairs and possible alternatives to expensive work
Answering questions about service outcomes (after consulting with the mechanic if necessary)
Liaising with customers and mechanics to schedule car check-ups and service appointments
Advising customers about warranty protections and potential cost savings
Estimating car repair costs and the time it will take for repairs to be completed
Helping customers decide between part exchanging a car and fixing it through the workshop
Finding new customers and marketing the car dealership services to them
Verifying if the cars brought to the dealership have insurance coverage
Resolving possible customer complaints after repair services are offered
Basic Salary:
£22,000/£26,000 Per Annum
Working Hours:
Monday - Friday 8am - 6pm
Saturdays: 8am - 2pm