First Line Manager

2 weeks ago

Ipswich, United Kingdom Unipart Logistics Full time

**Contract**: Permanent
**Location**: Suffolk Park, IP32 7QB
**Salary**: £26,213.62 plus 30 days holiday including bank holidays, pension, bonus, life assurance, employee assistance programme, wellbeing support, and flexible benefits scheme
**Hours**: 37.5 hours per week, Monday to Friday

**About the Job**

Relationships mean everything to us, and this one is particularly special. You'll have an important part to play as a First Line Manager managing the operation within your area of responsibility.

We don't just have a way of working, we have The Unipart Way. It allows everyone in our team to pursue their own personal and professional goals to a world class level. You'll have a key role to play in helping your team go 'From Gate to Great', with all the opportunities that go with it.

We're a fast paced business, always delivering amazing quality and results for our customer. As one of our First Line Managers, you'll have responsibility for your team's performance as well as a keen eye for process improvements and spotting the best ways of reducing cost whilst delivering world class service and results. You'll work closely with your shift manager to deliver results together across your department.

**As part of your key responsibilities you'll**:

- Plan, manage and adjust staffing levels to meet operational requirements
- Ensure the operation achieves all daily, weekly and monthly targets and KPI's, resulting in high performance levels and the efficient and effective provision of a quality service to the customer
- Manage a team of direct line reports including delivering team member performance review, development and/or succession planning as appropriate
- Actively promote, take responsibility for embedding a culture of employee engagement within the team
- Ensure compliance to Warehouse, Standard Operating Procedures (SOP's) and safe systems of work

**About You**
- Experience of managing and leading a team
- Excellent communication skills including effective listening
- Good IT skills with skills in Microsoft Office and / or Google Suites
- A commitment to self-development and team development
- Awareness of health, safety and environmental standards
- Proven experience of delivering excellent customer service
- Flexible and committed to achieving team/site objectives
- We'd love to see some demonstrable experience of working with lean / continuous improvement techniques too if you have that

Our recruitment and selection process has been developed to ensure that it is consistent, fair and provides equality of opportunity - all selection decisions are based solely on technical and behavioural competencies. We do not discriminate on the grounds of race, colour, or nationality, ethnic or national origins, sex, gender reassignment, sexual orientation, marital or civil partnership status, pregnancy or maternity, disability, religion or belief, age or any other current or future protected characteristic as defined in the current Equality Act of England and Wales. As an organisation we also promote an environment which encourages diversity of characteristics and thought, where you feel included, safe and confident to be the best version of yourself and do your best work every day.

You may have experience of the following: Warehouse Manager, Logistics, Line Manager, Supply Chain, Shift Manager, Distribution, Operations Manager, Transport, Manufacturing, Warehouse Team Leader, Shift Supervisor, Warehousing, First Line Manager, etc.

REF-206831

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