Mental Health Advanced Practitioner
4 days ago
Our vision - Outstanding care, exceptional people, every hour of every day #WeAreEEAST.
- The Mental Health Advanced Practitioner works across various clinical settings utilising a range of tools and models of practice.
- A highly proficient and autonomous practitioner, the Mental Health Advanced Practitioner will provide care and treatment to patients presenting with Mental Health urgent and unscheduled care problems.
- They will manage patients in, or closer to home, that present with chronic and long-term conditions.
- Clinicians at this level will exhibit an advanced breadth and depth of knowledge combined with critical thinking and expertise in patient assessment, and clinical interventions which will be supported by an extended scope of practice beyond that required for paramedic registration.
- In addition, the Mental Health Advanced Practitioner will be expected to develop knowledge and skills in identified areas of specialist practice and contribute to pan-service education, training, and research and audit activity.
**The Mental Health Advanced Practitioner will**:
- Improve the patient's journey and experience by reducing the time to
diagnosis/treatment and fast-tracking the patient through appropriate emergency care pathways.
- Enhance the focus on appropriate admissions and referrals through access to appropriate care at point of need.
- Provide an innovative service, underpinned by specialist knowledge and skills from a wide range of healthcare disciplines, offering the first point of contact at the appropriate place and time.
- Train staff in Emergency Clinical Advice Triage ECAT, Front line operations, and Call Handlers.
- Upskill the Clinical Coordinators and ECAT Team Leaders’s in Mental Health.
- Provide Mental Health Clinical Advice CAL to clinical staff
- Improve Directory of Services DoS outcomes and pathways and identifying commission gaps
- Support and improve links with Mental Health Trusts and stakeholders
- Implement and access read only mental health systems for all staff
- Support and advise the Frequent Caller Lead with Multi Discplinary Teams MDT, care plans and frequent caller management
- Develop and support the culture change in EEAST
- Link directly with people who have mental health lived experience to support co design and co production of services.
EEAST employs over 5,000 staff with a further 1,000+ volunteers who between them cover 7,500 square miles and care for a population of more than 6 million.
Our three control rooms in Bedfordshire, Norfolk and Essex handle more than 1 million 999 calls every year, over 2,500 calls a day.
We manage a fleet of over 1,000 vehicles including double staffed ambulances, rapid response cars, operational commander response vehicles, patient transport and support service vehicles.
The East of England works alongside 17 Acute Trusts with Accident & Emergency services and a Major Trauma Centre in Cambridge. Access is available to neighbouring MTCs such as those in London.
Our core values
- Care - We value warmth, empathy and compassion in all our relationships
- Teamwork - Together as one, we work with pride and commitment to achieve our vision
- Quality - We strive to consistently achieve high standards through continuous improvement
- Respect - We value individuals, including our patients, our staff and our partners in every interaction
- Honesty - We value a culture that has trust, integrity and transparency at the centre of everything we do.
**Our 4 goals are**:
- Be an exceptional place to work, volunteer and learn
- Provide outstanding quality of care and performance
- Be excellent collaborators and innovators as system partners
- Be an environmentally and financially sustainable organisation.
**The Mental Health Advanced Practitioner will**:
- Improve the patient's journey and experience by reducing the time to diagnosis/treatment and fast-tracking the patient through appropriate emergency care pathways.
- Enhance the focus on appropriate admissions and referrals through access to appropriate care at point of need.
- Provide an innovative service, underpinned by specialist knowledge and skills from a wide range of healthcare disciplines, offering the first point of contact at the appropriate place and time.
- Train staff in ECAT, Front line ops, and Call Handlers.
- Upskill the Clinical Coordinators and ECAT TLs in Mental Health
- Provide Mental Health Clinical Advice to clinical staff.
- Improve DOS outcomes and pathways and Identifying commission gaps.
- Improve links with Mental Health Trusts
- Implement and access read only mental health systems for all staff.
- Support and advise the Frequent Caller Lead with MDTs, care plans and frequent caller management.
- Develop and support the culture change in EEAST.
- Link directly with people who have mental health lived experience to support co design and co production of services.
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