Quality Assurance Administrator

1 week ago

Stevenage, United Kingdom The Institution of Engineering & Technology Full time

**Quality Assurance Administrator**

**Circa £22,000 per annum, dependent on experience**

**Stevenage, Hertfordshire (with Hybrid Working)**

What if you could support the IET to meet its external quality assurance regulatory responsibilities?

What if you could ensure the Apprentice Assessment process is supported to a high standard?

What if you were our Quality Assurance Administrator?

At the IET, making our world a better place starts by creating a better place for our people. At the IET you’ll have more than just a job. Our work is exciting and challenging, connecting the people who solve the problems that matter. It means working withus has real meaning and impact, and you’ll grow - professionally and personally - in ways you never thought possible. We’re also making significant investments in our people, including providing a modern, vibrant workplace and embracing hybrid working.

**What you’ll be doing**

The End Point Assessment (EPA) process involves carrying out the final assessment of engineering apprentices, ensuring they are competent in the role they have been trained for. The IET is registered and recognized as a high-quality EPA organisation whocan deliver EPAs in a fair, valid and consistent manner by adhering to Ofqual conditions. These are managed through various systems, policies, processes and are continually reviewed and monitored to ensure we continue to deliver high quality services.

As the Quality Assurance Administrator, you will provide excellent general administration support to the EPA management team as well as supporting the Quality Assurance Manager in maintaining systems, policies, and processes for measuring the consistencyand the quality assurance of assessments.

This role benefits from Hybrid working, which for us means home working and attending the Stevenage office typically two times per week.

**What we hope you can bring to the role**

You’ll be an excellent administrator, with strong organisation and communication skills, great attention to detail and be able to manage your time effectively as well as keep to deadlines.

A background in quality or compliance would be advantageous.

**Application Requirements**

**We’d love to get to know you**

Is Imposter syndrome creeping in? Don’t worry - we’d rather hear from you this time than not hear from you at all Read on for a little more information about the role; but also, keep in mind that we’re open to discussing flexible ways of working, includingreduced hours and working in an agile way, supported by a hybrid working framework that allows you to find the best place to do your best work.

**A little more about the role**
- To support the Quality Assurance Manager in collating information for requests from External Quality Assurance Bodies
- To support the Quality Assurance Manager in collating, producing an issuing of a quarterly assessor newsletter
- To support the Quality Assurance Manager with collating information for internal audits, checking the EPA team are adhering to EPA policies and processes
- To organise the delivery of standardisation events, including issuing the agenda, gathering information for the presentation and taking minutes
- To organise the EPA Steering Group Meeting, including issuing the agenda, collating information for the presentation and taking minutes
- To support the EPA team in obtaining feedback from Apprentices, Providers, Employers on a regular basis
- To support the allocation of IQA Auditors to perform observations and monitoring
- To carry out administrative procedures that support organisations seeking End Point Assessment Services including task tracking and record keeping
- To implement and set up tracking databases/spreadsheets
- To become an expert user of the online assessment system (ACE360) - full training will be provided

**A little more about what we’re looking for**
- Experience of quality assurance
- Excellent time management skills and the ability to work with mínimal supervision and act on own initiative
- Good interpersonal skills with the ability to communicate effectively, both verbally and in writing
- Ability to work under pressure, to prioritise workloads and meet tight deadlines
- Proficient in Microsoft Word, Excel, PowerPoint and Outlook
- Report writing experience
- Experience of managing complex administrative activities
- Experience of procuring and managing complex data and producing statistical reports
- Desirable_
- Experience of minute taking

**What if you could be you?**_The IET is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. To find out more, head over to our 'Work for the IET’ site._

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