Hybrid Network Field Engineer
2 weeks ago
Hybrid Network Field Engineer - Oxfordshire - £27.5K
Role:
Required skills for Field Engineer:
- Bachelor's degree (eg. computer science, management information systems) or related professional qualification / membership of professional body and / or relevant experience.
- Proven track record of dealing with a broad range of customers with varying technical skills.
- Demonstrable experience / proven track record of providing end user support for a range of technologies, including: o Avaya Telephone systems (although training will be provided). o Video Conferencing Equipment. o Devices such as hubs, switches, and routers.o Experience of Cat 5, Cat6 and Fiber Networking. o Experience of working at heights. o Five9 cloud telephony system (although training will be provided).
- Strong knowledge of and / or a natural curiosity for technology.
- In-depth technical knowledge of network, PC, and platform operating systems.
- Strong knowledge of end-user computing environments, devices (desktops, mobiles, laptops, tablets) and basic hardware management.
- Detailed knowledge of the Telecoms industry including awareness of new or revised solutions and improved processes.
- Knowledge of Avaya CMS reports, including custom report writing.
- Knowledge of Five9 cloud telephony system.
- Good understanding of incident and problem management including troubleshooting principles, methodologies, issue resolution and escalation.
- Advanced knowledge of Microsoft Office 365 administration and Microsoft products including Excel, Access, PowerPoint, MS Project, MS Teams, Visio, Project Centre
- Experience of working in a team-oriented, collaborative environment.
- A commitment to quality standards and continuous improvement
- ITIL Foundation
- Full UK Driving license
Hybrid Network Field Engineer - Oxfordshire - £27.5K
Hybrid Network Field Engineer - Oxfordshire - £27.5K
Hybrid Network Field Engineer - Oxfordshire - £27.5K
Hybrid Network Field Engineer - Oxfordshire - £27.5K
Hybrid Network Field Engineer - Oxfordshire - £27.5K
Spring acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Spring Group UK is an Equal Opportunities Employer.
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