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Case Manager

3 weeks ago

Hertfordshire, United Kingdom KFS Recruitment Full time

**Case Manager**

**Bridging Finance**

**Hertfordshire**

We are very pleased to be working with a number of Lenders within London on their search for Case Managers to join the business. These roles cover both Buy to Let Mortgages and also, Bridging finance.

Experience within an office environment and a financial services or mortgage company whilst not essential, would be advantageous.

**Key Responsibilities**:

- Call handling and monitoring as part of the team
- Providing support to routine administrative tasks, including data inputting and processing
- Assisting correspondence between the sales team and introducers
- Managing a busy inbox of external referrals for new enquiries and responding in a timely and appropriate manner
- Liaising with lenders and third parties on behalf of the consultants
- Complete MI tracking and business case level monitoring
- Booking appointments and managing the diary of the colleagues when requested
- Undertaking basic administrative duties across the business
- Booking appointments with lenders and clients where appropriate

**Skills / experience required**:

- Motivated and focused self-starter who has the ability to learn new skills quickly
- Strong organisational and communication skills
- Detail oriented with commercial awareness of business requirements
- A strong grasp of written English
- Excellent proof-reading skills
- Computer literate in Word, Excel and PowerPoint
- The motivation to go above-and-beyond for our customers
- Able to provide excellent customer service
- The computer and numeracy skills needed to excel in a highly regulated environment
- A flexible approach to work, and the ability to work well as part of a dynamic team
- Positive attitude with a strong desire to learn and progress