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Customer Service Assistant

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South Ashford, United Kingdom Gibbs and Dandy Full time

**Customer Service Assistant (Yard Sales)**

**Gibbs & Dandy**

**Ashford, Kent**

Hello and thank you for your interest in our role

Our branches are busy places, with lots going on inside and out. As a Yard Customer Service Assistant, your role will be essential to keeping our branch and yard running smoothly. From serving our customers in the yard to loading vehicles ready for delivery,and from monitoring stock to growing our sales, you'll be at the heart of our operations. The role is predominantly based outside, which means you'll face the cold of winter and the warmth (hopefully) of summer, but we'll provide you with the things you needto do the job, whatever the weather

Working for Gibbs & Dandy, no two days are the same. You will have the opportunity to support and advise customers on our extensive building products and service range - no matter how big or small their project is You will take pride in being an importantpart of the Gibbs & Dandy mission to be 'The Most Trusted Merchant in Town'

We've been in the industry for over 175 years so we can proudly say we know a thing or two about providing our customers with the tools and materials they need to complete their building projects. The Gibbs & Dandy team are a family, we value, respect andoccasionally have the odd joke at the expense of each other - but what family doesn't? All this makes us who we are - a close knit team on a mission. But we couldn't give our customers a service they can trust without our people, and this is where you stepin.

You'll join Gibbs & Dandy Ashford, a new branch we are opening in Kent From early August, this branch will be opening its doors to welcome customers in the local area.

The branch currently has a sales office, warehouses, a shop and counter plus a delivery vehicle to which we are looking to expand.

So, what are we looking for?
- A genuine enthusiasm for dealing with customers, and a 'customer 1st' attitude
- The ability to build strong relationships internally and externally
- Accuracy and attention to detail
- A positive team player
- A forklift licence would be also be an advantage, however it's not essential as we can organise training for you.

What will we offer you?

Gibbs & Dandy are part of the multinational organisation Saint-Gobain. Because of this, working for us means you benefit from the best of both worlds - a family feel local business, with the support and benefits of a huge business such as:

- A competitive salary
- A discretionary bonus scheme
- Opportunities for career progression and development
- 31 days' holiday (including bank holidays), plus the option to buy or sell additional days
- A defined contribution pension scheme
- Great discounts across high street chains, online stores and holiday agents
- Saint-Gobain Life Assurance Scheme
- Access to a leading health and wellbeing portal