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Housing Revenues Officer

2 weeks ago

Reading, United Kingdom Reading Borough Council Full time

**Housing Revenues Officer**

Permanent

Full time 37 hours

Ref: DEN0653

RG5 - scp 22-28

**£27,514 - £32,798**

Our Housing and Communities Team are passionate about the people who live in our town; our vision is for everyone to have the opportunity to live in a good quality sustainable home within in a lively and thriving neighbourhood. We have a great track recordin building strategic partnerships, successfully bidding for Government funding, major project delivery and being the best landlord in the town. Our work is rewarding, we change lives for the better by tackling homelessness, building new homes and strengtheningcommunities.

You will assist the Income Management Manager and Senior Officer with the reconciliation against the RBC financial ledger system. (Rent approx. £46m pa) whilst monitoring and reconciling computerised allocation of customers payments to the Income Recoverysystem (total approximately £30m pa)

We seek the best talent from the widest pool of people as diversity and inclusion is the key to our success. Reading Borough Council is a Disability Confident Employer and is committed to the recruitment and continued employment of people with disabilities.

**About the role**
- Introduce and support new method of payments and funds
- Adapt current working reconciliation process’s and include new MOP’s, funds and supporting IT systems
- Balance daily payments for Leaseholders and Rents using reporting systems (currently OHMS and Infomaker) and the RBC payment system (currently Civica). To identify discrepancies and resolve.
- Complete all aspects of direct debit tasks. Including setting up new DD’s, amendments, cancellations, calculations, over-rides/changes, indemnity and bank charges.
- Request DD funds daily when required using system notifications and the secure BACS portal
- Transfer payments within the housing system (currently OHMS) and transfers in and out of the housing system using Civica.
- Process refunds
- Run reports daily (currently using Infomaker), for weekly and monthly for statistic, including current and former arrears
- Administer write off’s, write on and reversals
- To create, end and amend tenancies and rent accounts
- Create properties, add charges and amend charges.

You’ll be part of a team that relies on each individual to play their part to the best of their ability. As well as the colleagues that you work closely with every day, you’ll also be part of Team Reading, playing your personal part in making Reading a successfuland vibrant place. Our vision is to ensure that Reading realises its potential as a great place to live, work and play, and that everyone shares the benefits of this success. Our values and behaviours guide how we will achieve this:
**Work Together as one team** - work collaboratively, with each other and with our partners, and demonstrate the Team Reading values in everything we do

**Drive Efficiency** - show initiative, be adaptable to change and put forward ideas to help improve delivery and efficiency. Take responsibility for our own learning and development and for reaching our potential

**Be Ambitious** - be demanding of our own performance - striving to be even better - and be prepared to engage with and challenge leaders in a constructive and positive way

**Make a Difference to Reading** - maintain the highest levels of customer service and be flexible and willing to provide the services needed at the time they are needed

**About you**

The following experience is required for this role:

- GCSEs or equivalent in English and Mathematics
- Experience within financial and data management or work of a similar nature, or able to demonstrate the ability to acquire specific knowledge through training
- Supporting colleagues and suppliers on finance and data
- Experience of working in partnership with other agencies
- Hybrid working

**Our offer**

We offer a supportive environment to grow and develop your career with the opportunity to put your ideas across. Innovation and ambition is strongly encouraged, and you’ll get a great feel for that working in our friendly and collaborative environment.

A competitive salary alongside a range of benefits including:

- Generous holiday entitlement - 24 days holiday each year plus bank holidays - rising to 32 days after 10 years' service, with the option to buy additional leave
- A wide range of flexible working opportunities
- Modern working environment at the Civic Offices in the heart of Reading
- Local Government Pension Scheme (LGPS)
- Life Assurance - three times your annual salary (for members of the LGPS)
- On-site day nursery (Kennet Day nursery) rated outstanding by Ofsted, and a salary sacrifice scheme to help lower the cost of your nursery fees
- Season Ticket Loan - to help with the cost of your rail/ bus journey, to & from work
- Lease car salary sacrifice scheme allowing you to lease a brand new, greener car for three years. The monthly fee includes insurance, servicing and road tax

Closing Date: 25th April

Interview Date: 12th May