Repairs Co-ordinator

**Job Title**: Repairs Co-Ordinator

**Location**: Rochdale

**Salary**: Up to £19,760.00 per annum

**Job Type**: Permanent, Full Time (Monday to Friday - 8 am to 5 pm)

Liftec is a successful privately owned independent lift company providing maintenance and modernisation solutions to a variety of customers. They are currently looking for a reliable Repairs Co-Ordinator to join their team in Andover.

**The Role**:
Your main objective is to Provide Operational and Administrative support to the Service and Repairs reactive works for Liftec's Rochdale Branch and report into the Office Manager. You'll do so by ensuring Repair crews and Repair Engineers are booked intorepair jobs with all equipment required and clients informed. You'll also be responsible for ensuring repairs invoicing is kept up to date and invoiced at the earliest opportunity following the submission of the required Repair Completion Certificates to Liftec'sClients. Finally, you will maintain storage of parts and manage waste collections for the Branch.

**Main Responsibilities**:

- Professionally communicate with colleagues, engineers and customers when arranging site access and visits.
- Professionally answer and respond to incoming calls and provide an additional staff resource for the office team.
- Keep abreast of all departmental staff changes and use this knowledge to judge how best to deal with queries and contacts to the company.
- Ensure Waste Levels are managed for the Northern office organising waste collections when applicable
- Follow up for works completion certification with engineers and Sub-Contractors
- Arrange site access for field engineers and keep clients updated of any changes.
- Schedule regular follow up communications for Sub-Contractors to return outstanding worksheets.
- Ensure that the filing and archiving is carried out regularly.
- Plan, prioritise and co-ordinate the workflow of the input of timesheets onto Filemaker.
- Raise FOC RC's and distribute to engineers and Sub-Contractors in a timely manner.

**Requirements**:

- A good understanding of database systems and generating accurate and well written customer communications
- Previous administration, with a good IT skillset is an essential and previous experience of working for a lift company or engineering company will be an advantage.
- A dependable self-starter who is flexible, with an adaptable approach towards work to meet deadlines, with a good telephone manner.

**Benefits**:

- Full Time, Mon - Fri
- 25 day paid annual leave + 8 Bank Holidays
- Company Auto Enrolment Work Place Pension after 3 months continuous service.

**Please be aware; due to the immediate start of this role, Liftec will not be providing any relocation packages or international settlement sponsorship for this role. Therefore you must be eligible to live and work in the UK.**

Please click the **APPLY** button to send your CV and Cover Letter for this role.