Tool Hire Supervisor

2 weeks ago


Hammersmith and Fulham, United Kingdom Acorn Recruitment Limited Full time

Full UK driving licence
- Ideally you will have Tool Hire experience but you may be considered if you have other relevant experience
- If not industry experienced, you should have Account Management experience or similar but should show an interest in machinery
- A customer-focused approach and the ability to develop and maintain excellent relationships with customers and suppliers
- Strong commercial acumen and the ability to manage customer needs whilst maximising profit
- Strong mechanical mind-set - you may not have worked with tools before but can demonstrate an understanding of, or interest in mechanical equipment
- A positive attitude and the desire to want to continually improve service

The daily working hours are Monday - Friday 7:30am - 5pm and 8:00am - 12pm on alternate Saturdays

What will I be doing in this role?
- The Hire Controller is a varied and busy role. You will be focused on generating profitable business by building relationships with customers both face to face and via the telephone to achieve maximum sales, while ensuring effective and efficient running of Tool Hire in line with Health & Safety guidelines.
- This role offers a varied mix of customer / account management and commercial focus. You're expected to be hands on involved with the sales counter, dealing with customers face to face & over the phone to build a profitable pipeline and good picture of the market. You will be provided with the product knowledge needed, however you will need to bring with you the right driver, determination and understanding of how to maximise on sales opportunities.

Key day to day duties include:

- Supervising a small team to ensure that profitable customer relationships are built and maintained; driving sales and seeking new business opportunities with new and existing customers
- The creative and efficient scheduling, allocation and management of the tools - working closely with other local branches to ensure that all contracts can be fulfilled to maximum capacity
- Ensure sales orders and delivery schedules are processed accurately and promptly and advising customers on trading terms and conditions
- Servicing and maintenance of all tools making sure that any technical problems, faults and repairs are dealt with efficiently
- Administration duties to ensure that all tool hire reports and health & safety data is up to date

Acorn Recruitment acts as an employment agency for permanent recruitment.



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