Legal Collector

2 weeks ago

Sheffield, United Kingdom Bristow & Sutor | Credit Style | Debt Recovery Plus Full time

As part of our growth plans, Credit Style are looking are looking to strengthen our team based from offices just north of Sheffield City Centre. We are part of the Bristow & Sutor Group - employing over 500 people, in debt recovery, throughout the UK.
Basic salary is up to £21,000 (depending on experience) + monthly bonus

**Position**:
**Key elements of the role will include**:

- Make and receive collection telephone calls
- Gather and record information by asking appropriate questions
- Negotiate commitments to resolve overdue accounts
- Monitor arrangements and commitments to ensure timely resolution
- Manage a diary system to take appropriate follow up action
- Review pre-legal debts to assess suitability for legal action
- Initiate county court legal actions for debt recovery and progress to judgment and enforcement
- Pursue defended claims through small claims, fast track and multi-track by drafting pleadings, witness statements and producing court bundles.
- Advise clients on prospects for successful recovery and assist with overcoming disputes and reasons for non-payment
- Work with courts, enforcement agencies and other suppliers to ensure high standards of service are maintained at all times

**Requirements**:
**To be successful in the role you will need to demonstrate**:

- Good IT skills - able to adapt and use new systems
- Problem solving skills - able to look for solutions and agree these with customers
- Confidence in making and receiving telephone calls
- A willingness to learn
- Clear communication capabilities - both written and verbal
- The ability to work to targets - earning more based on success
- Confidence to deal with a variety of people in different situations
**Other information**:
This a full-time permanent role working 37.5 hours a week, Monday to Friday, based in our Sheffield offices (S3 postcode area)
**The successful applicant would be required to undertake a DBS and CCJ check and other background checks before an offer of employment is made.**

**Job Types**: Full-time, Permanent

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