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Commercial - Insurance Administrator

3 weeks ago

Guildford, United Kingdom K2 Corporate Mobility Full time

**Commercial - Insurance Administrator**

**Location** - Guildford, Surrey, UK
Job type - Permanent
Contract type - Full time 40 hours
**Hybrid working** - Two days office, three days remote -after completion of successful probation

**About us**

K2 Corporate Mobility is a leading B2B provider of comprehensive global mobility services to multi-national companies relocating their most valued employees. We manage and broker services through our global partner network and operate as a true business partner - an extension of our clients’ HR functions. We uniquely provide genuine single point of contact accountability for HR teams and assignees throughout the international relocation process.

Headquartered in Guildford, UK, K2 serves every location worldwide via our regional hubs located in North America, Europe, Scandinavia, Middle East, Africa, Asia and Australia. Managing a global network of over 1,000 specialist approved partners worldwide, K2 specialises in delivering an extraordinarily high standard of service on every assignment. Our skilled teams deliver international mobility support to blue chip clients across all continents, supporting HR teams in over 15 industries
- from financial services to global retailers.

We’re independent, ambitious, entrepreneurial, diligent go-getters and we believe in delivering only the best for our customers. What sets us apart is our people. We employ the best and allow them to be the best they can be.

‘Because it is personal.’

If you want to know more about our people and culture visit our LinkedIn and Twitter pages #K2corporatemobility

**The Role**

The role is primarily responding to insurance claims. Gathering, assessing, exploring and investigating insurance claims. This includes gathering documents and checking facts. Closely liaising with the client or assignee about their claim throughout the process and coming to a resolution. Processing claims for payment. Running monthly reports on both insurance claims data and the insurance policy data and comparing.

**Hours of work**

Monday to Friday 8.30am - 5.30pm. Hybrid working applies after successful completion of probation, two days based in our Guildford or Sweden office as needed to perform the role and build relationships which is an integral part of the K2 culture within the business

**Main Duties and Responsibilities**
- Engage and co-ordinate third party providers(e.g. Repair Companies)
- Conduct data reporting and analysis to establish the claims history and identify trends and patterns.
- Monthly reporting to Reason Global
- Maintaining the Long Term Storage: Billing and monthly declarations to Reason Global
- Raising of Insurance Policies
- Monthly Account Reporting
- Monthly Partner Reporting
- General Support to Group Commercial Team
- Any other tasks as required by the needs of the business

**Experience: Skills /Abilities & Knowledge**
- Strong attention to detail
- Ability to focus on a task
- Good written and verbal communication skills
- Ability to build and maintain relationships with the client and assignee
- An inquisitive mindset
- Be able to think quickly and creatively
- Ability to display confidence and professionalism when challenging policy holders regarding concerns
- Ability to negotiate
- Effective time management, ability to prioritise and organisational skills
- Able to be flexible in a face paced ever changing working environment
- Ability to be flexible in working hours as and when required due to business needs
- Advanced skills in Microsoft Office (Excel, Word and Outlook)

**Accountability**
- As part of the role, the job holder will be responsible for the processing of information, which may be special category data by nature. The job holder is obliged to follow the company Data Protection, Information Security Polices
- Full compliance and understanding whilst demonstrating full principles of all accredited ISO regulations

**K2 Benefits**
- Company pension
- 25 days holiday increasing with long service
- Life Insurance
- Local discounts
- Electric car scheme
- Social events
- Season ticket loan
- Role based bonus
- Company cash plan

Equal Opportunities: K2 has a strong commitment to achieving equality of opportunity and expects all employees to implement and promote this in their own work.

Health and Safety: K2 is committed to a healthy and safe working environment and expects all its employees to implement and promote its policy in all aspects of their work.

We look forward to hearing from you.