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Business Administrator
3 weeks ago
**Exciting new opportunity for a Business Administrator to join the team**
**£25,000**
**9am - 5pm**
Job Summary
To manage the administrative procedures within the home alongside the Home Manager and to provide reception cover, promoting the unit and company to potential customers, appropriate authorities and colleagues in a pleasant, caring and professional manner.
Responsible To Home Manager
Key Responsibilities
Administration
To receive all residents/visitors to the unit in a pleasant efficient manner. Ensuring that the Visitors Book is completed and the appropriate person is notified of their arrival.
To ensure that the reception area creates a positive first class impression, that it is tidy, welcoming and clean with up to date information available.
To answer the telephone promptly and deal with enquiries in a helpful, courteous and welcoming manner, being aware of the need to maintain confidentiality at all times regarding staff and residents.
Liaise and build relationships with relatives, residents, professional service providers and other visitors.
Comfort relatives at times of distress ensuring that they receive privacy and empathy.
Undertake the position of appointee for residents without a living next of kin or any other person willing to accept the responsibility.
To perform secretarial/clerical duties as required by the Unit Manager
To ensure all correspondence received is date stamped and receives prompt attention.
To ensure that the Unit's filing system is maintained accurately and promptly.
To ensure that when absent from the workplace key individuals are up to date with the location of files, equipment, contact details of relevant people/agencies in order to provide a seamless service.
To provide administrative and clerical support and other support as may be requested from time to time by the Unit Manager and other Senior Personnel.
Financial
Undertake purchase ledger responsibilities including ordering, reconciliation of delivery notes and payment of invoices.
Undertake sales ledger responsibilities including:
Nursing/Personal Care is in place in a timely manner
Manage petty cash, resident’s monies and staff lunch monies.
Deposit/cash monies as required at the designated bank.
Undertake credit control - chasing debts and late payments.
Where necessary in accordance with Company Guidelines ensure that private resident's billing accounts are accurate and up-to-date.
To provide all information that may be required by the Head Office Finance Department, in particular all information required for the production of monthly accounts.
HR
Maintain training records for both mandatory and regulatory requirements.
Undertake checks on PIN numbers, Visa expiry dates and CRB checks on the required renewal dates.
Order uniforms and badges where they are in use.
Advise employees on HR policy or where to find information.
Understand the benefits associated with working with Care UK and be able to explain them to new members of the team.
Ensure that all new members of the team complete their induction.
Ensure that all end of probation interviews are carried out, paperwork is completed and records update.
To accurately record and up-date information on personnel record files.
Recruitment
Ensure that all pre-employment checks are undertaken and that all prospective employees are fit to work in accordance with CQC regulations and Company policy
Payroll
To effectively manage all people data using the company’s business systems.
Skills & Experience
Administration
Using an HR or payroll system
Recruitment and selection
Experience of working in a nursing and residential care environment in an administrative capacity
**Qualifications**:
GCSEs (or equivalent) including English and Maths
Our Knebworth care home is all about enjoying a superb lifestyle and quality care in beautiful surroundings.
Our experienced team provides permanent nursing and residential care, including care for people who are living with Alzheimer’s and other forms of dementia.
We work closely with you and your loved one to understand their life history, skills and the people and places that are important to them. And, because we believe that life doesn’t stop when a person moves into a care home, we also find out their wishes and aims for the future. Then we create care and lifestyle plans that reflect your loved ones needs, wishes and preferences, that enable them to live each day in the way they want.
At our Knebworth care home we’re dedicated to enabling residents to enjoy rewarding activities and meaningful experiences every day. Some residents find meaning and purpose from helping out around the home, folding laundry, laying the tables for lunch, or helping out in the garden.
Our lifestyle coordinators also plan fun group and one-to-one activities tailored to residents’ hobbies and interests. We also get out and about whenever we can, to the shops, a local pub for lunch, or a stately home. However, the
