Logistics Coordinator

1 week ago

Sutton, United Kingdom Aggreko, LLC Full time

About this job:
The Logistics Coordinator is responsible for managing all the transport requirements related to customer deliveries, returns and the movement of fleet

Sound like you? Here’s what you’ll need to demonstrate:
Customer Focus

Dedicated to meeting the expectations and requirements for customers; gets first hand customer information, acts with the customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

Planning

Accurately scopes out length and difficulty of tasks and projects; breakdown work into the process steps; develops schedules and task/people assignments; anticipates and adjusts for problems and roadblocks; measures performance against goals; evaluates results

Communication

Provides timely, appropriate and useful information to others; determines the most effective method of communication; tailors messages to the needs of the intended audience; uses personal judgement to determine what information is useful to co-workers

and customers

Problem solving

Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn’t stop at the first answers

Organizing

Can marshal resources to get things done; can orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently

Resilience

Able to positively respond to and cope with challenging situations, changing priorities and build-up of pressure due to business demands

Interpersonal Savvy

Relates well to all kinds of people, up, down, and sideways; inside and outside the organisation; builds appropriate rapport; builds constructive and effective relationships

Technical Expertise

Possesses an in-depth technical knowledgeable; effectively applies technical knowledge to solve a range of problems; develops technical solutions to solve problems

Technical learning

Picks up technical things quickly; can learn new skills and knowledge; is good at learning new industry, company, product, or technical knowledge; does well in technical courses

Desired skills:
We’re Experts. You will have the following experience:
- Relevant experience in a transport planning role- PC literary in a Microsoft environment and ERP system- Proven Customer focus with a strong sense of urgency for creative solutions- Proven acute attention to detail- Proven ability to work effectively in a fast-paced stressful environment- Skilled at multi-tasking- Excellent inter-personal skills Collaborative style with decisive, results-oriented approach- Ability to self-direct and self-manage- Proactive approach to carrying out task

Your key responsibilities:
- Ensuring that all activities are performed in mind with the best customer experience possible- Working with other schedulers (labour / fuel / equipment) and customer service reps to ensure all activities are coordinated together and provide the customer with optimized activity coordination- Quality and timely communication with Customer Service Reps to ensure they are kept informed of delivery / collection times and any changes or issues- Ordering vehicles to deliver and collect hires as they are required- Pre-planning the use of Aggreko owned vehicles to optimize loads and drive profitability- Acts on a daily basis having safety as key priority for our business, employees, customers and contractors- Responsible for quality and timely communication with Customer Service Reps and Operations Teams to ensure they are up to date with delivery / collections logistics, time and changes throughout the process- The creation of cost efficient, sensible and optimized transport plans- Managing transport requirements in line with the most efficient haulier agreements and managing in line with vendor agreements- Keep and maintain records of the transport movements and costs- Checking the transport rates from hauliers against charges made to ensure consistency and correct pricing- Ensure filing of all relevant documentation is kept up to date- Ensure all price and cost data is recorded for logistics performance analysis- Ensure Aggreko always get the best value for money and service from its hauliers by:
- Questioning waiting time and ensuring any re chargeable time is billed on-
- Rejecting over charges where not justified-
- Communicating with drivers / hauliers to notify customers Service Reps of delivery times / changes-
- Ensure additional haulage costs are captured on the agreement and liaise with Customer Service Rep for customer communication and acceptance of charges- Ultimately, achieving the budgeted Freight Recovery by executing the role as efficient and effective as possible- Enforcing the safety standards in line with Aggreko Safety standards to ensure the highest standards at all times- Use the appropriate system for decision making purposes

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