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IT Support Analyst

2 weeks ago

Fareham, United Kingdom Talent Finder Full time

**IT Support Analyst**

This is an office based role and you will be required to work Monday to Friday between the hours of 8am and 5:30pm.

**Role Requirements**
- A minimum of 1 years’ experience in an IT helpdesk or service desk position
- A good working knowledge of all Windows desktop operating systems
- Knowledge of Windows Server, Active Directory and Exchange Server administration
- A good working knowledge of Office 365
- A good understanding of PC hardware set up and configuration
- The ability to demonstrate a strong customer focus
- Excellent problem solving, fault diagnostic and troubleshooting skills
- The ability to communicate effectively with people at all levels

**Role Responsibilities**
- Your role will involve logging all queries, resolving them where possible and escalating them when appropriate

**Company**

Our client has been established for over 20 years providing comprehensive IT support, bespoke software development and consultancy.

**Why should you apply?**
- The chance to join a fantastic company
- To become part of a hardworking, dedicated team
- To showcase your current knowledge and skill set in the field
- To be a proactive member of the company