Customer Care Specialist

1 week ago


Cardiff, United Kingdom CPS Group Full time

Customer Care Specialist // Cardiff // £19,000 - £22,000
We are working with an ambitious, multi-award-winning online investment company located in Cardiff. This is a fantastic opportunity for the right person to join a dynamic, fun, and friendly company
They are rapidly growing, and so hiring talented people who are purpose driven and want to use and develop their skills to deliver an awesome experience to their customers.
Job Role
Responding to and assisting any existing and new customers.
Explaining to customers how their service works and their benefits.
Adhering to their compliance procedures and conducting all tasks involved in the onboarding process for new customers.
Skills Required
Minimum of 5 GCSEs including Maths and English at grade C or above.
Previous experience working in a customer services environment preferably within financial services.
Comfortable working in an office environment, an aptitude for computer-based work - a good level of Microsoft Office knowledge and an ability to learn new systems quickly.
Strong organisational skills - multi - tasking and prioritising workload are paramount.
What You'll Get
£19,000 - £22,000 dependant on skills and experience.
24 days holiday a year - plus bank holidays.
Flexible working hours 37.5 hours a week between 8am - 6:30pm Monday to Friday. Must be willing to work some Saturdays as the nature of customer support requires.
Private Medical Insurance.
Company Pension Plan.
Plenty of social activities and events throughout the year.
Brand new office.
Free office gym.
Free parking nearby.
A collaboration space and games room.
Customer Care Specialist // Cardiff // £19,000 - £22,000



  • Cardiff, United Kingdom Bupa Dental Care Full time

    We’re looking for a Specialist Endodontist to work with us at our Bupa Dental Care practice in Cardiff, South Wales Specialist Endodontist vacancy details - 1 days per week (Fridays) - Great private earning potential - 50% split on any private work completed - Industry-leading benefits - find out more below About The Parade, Cardiff Established with 6...


  • Cardiff, United Kingdom Starling Bank Full time

    Hello, we’re Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify...


  • Cardiff, United Kingdom Starling Bank Full time

    Hello, we’re Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify...


  • Cardiff, United Kingdom Gofal Cymru Care Ltd Full time

    We are looking for an enthusiastic, dynamic, flexible and highly motivated nurse to join a team providing person centred care across several small residential establishments in Cardiff and The Vale of Glamorgan. We provide a support led service to individuals of age 12 and over with complex mental health needs and / or learning disabilities across several...


  • Cardiff, United Kingdom Julian Hodge Bank Full time

    Hodge are a financial services business focused on the retail savings, commercial lending and specialist residential mortgage markets. Working at Hodge is about making a difference. That starts with our purpose: we make life better for customers and society in the moments that matter. For over 50 years, we’ve shared the same simple mission: to really make...


  • Cardiff, United Kingdom Barclays Full time

    **Complaint Handler** **Cardiff** **£26,500 per annum plus excellent benefits including: Pension Contribution up to 12%, 25 days holiday allowance plus bank holidays, plus many more.** **35 hours, working 5 days out of 7, rotating shift patterns between 7am and 11pm Monday - Sunday. We use hybrid working to mix the positives of working with your colleagues...


  • Cardiff, United Kingdom C&M Travel Recruitment Full time

    **Customer claims specialist(insurance)** 25 open roles, homebased My client due to a new high profile account win are looking for 25 customer claims advisors to work with travel insurance. They are looking for claims experience working for another insurance specialist. You must be within 50 miles of Cardiff. Salary £19,500to £21,800 + £1,500 bonus and...


  • Cardiff, United Kingdom Barclays Full time

    **Senior Customer Service Advisor** **Roath Park, Cardiff / Hybrid** **£24,700 per annum + Excellent Benefits** **Between 7am and 11pm Monday - Sunday** As a Barclays Senior Customer Service Advisor, you will be at the forefront of our obsession with customers, serving their more complex needs and right now our customers need us more than ever. Whatever...


  • Cardiff, United Kingdom Nationwide Specialist Services Full time

    Specialist Cleaning Operative at NSS Group (Cleaning)40 hours£12.21 per hour £13.46 Overtime(No experience necessary, full training will be provided)Responsibilities of the role:To travel to various supermarkets/petrol forecourt locations within your region to deliver specialist cleaning activity such as high-level window cleaning, cladding cleaning,...


  • Cardiff, United Kingdom ND Care & Support Full time

    Support Worker | Specialist Care | 12 Hour Shifts Do you want a rewarding career that makes a difference to people’s lives? Do you want to be a valued member of a team that prides its self on delivering high-quality care? What you’ll receive: As a Specialist Care Support Worker with ND Care & Support, your hard work and commitment will be rewarded in a...

  • Care Assistant

    4 days ago


    Cardiff, United Kingdom ND Care & Support Full time

    ND Care & Support are currently looking for some truly special people to join our team of **Care Assistants in Cardiff**. You will be supporting some of the most vulnerable people in our community to remain living as independently as possible within their own homes, whilst receiving personalised and specialised care. You will be supporting people with their...

  • Care Coordinator

    4 days ago


    Cardiff, Cardiff, United Kingdom Inn care services Full time

    Job Title: Care CoordinatorJob Overview:We are seeking a compassionate and organized Care Coordinator to join our healthcare team. The Care Coordinator will be responsible for overseeing service user care, ensuring that they receive the required care in line with care plans. You will work closely with other healthcare professionals to promote quality care....


  • Cardiff, United Kingdom ND Care & Support Full time

    Support Worker | Specialist Care | 12 Hour Shifts Do you want a rewarding career that makes a difference to people’s lives? Do you want to be a valued member of a team that prides its self on delivering high-quality care? What you’ll receive: As a Specialist Care Support Worker with ND Care & Support, your hard work and commitment will be rewarded in a...


  • Cardiff, United Kingdom Tandem Bank Full time

    **J**ob Title**:Customer Operations Specialist **Working Patter**n**: Contractual hours will state Monday to Saturday between 8am to 7pm. However, operationally our telephone lines are open between the hours of Monday to Friday, 9am to 5pm (with a 45-minute lunch break). **Salary**: up to £24,000 dependent on experience and up to 20% bonus and...


  • Cardiff, United Kingdom Tandem Bank Full time

    Job Title: Customer Operations Specialist Working Pattern: Contractual hours will state Monday to Saturday between 8am to 7pm. However, operationally our telephone lines are open between the hours of Monday to Friday, 9am to 5pm (with a 45-minute lunch break). Shift Work: The Operations team proactively complete evening and weekend work (typically one...

  • Care Assistant

    5 days ago


    Cardiff, United Kingdom Ty Haford Care Ltd Full time

    Ty Haford Care Home in Cardiff are currently seeking a Care Assistant to join our team on a full or part time basis. Tŷ Hafod Care Home is in rural surroundings in the farmlands of Capel Llanilltern near Cardiff, easily accessible by public transport and a short drive from junction 34 on the M4 Motorway. Our purpose-built home has 27 resident rooms,...


  • Cardiff, United Kingdom Completely Care Recruitment Consultants Ltd Full time

    Care Assistants Cardiff £10.93-£15.00 per hour Flexible Shift Patterns Great Rates of Pay This role involves supporting with the general running of the care home, helping with meals, activities & providing personal care as well as ensuring the highest possible standards of care to the people supported in the home. Applicants should be trained &...


  • Cardiff, United Kingdom Barratt Developments Plc Full time

    **What you'll be doing?**: The Customer Care team make sure home buyers receive the very best care following their home buying experience. Being in a customer-facing role with us is a little bit different than most businesses. Our customers expect their homes to be of the highest standard, and you’ll make sure they are, by being on hand with answers and...

  • Home Care Assistant

    2 weeks ago


    Cardiff, United Kingdom ND Care & Support Full time

    **Job description** Home Care Assistant **Do you want to work for a care company that genuinely cares about you? Do you want flexible shifts that work around you and your family? Do you want that job satisfaction knowing you are supporting some of the most vulnerable people in society? Join us now!** **What you’ll receive**: As a Care Assistant with ND...


  • Cardiff, United Kingdom Farrington Care Homes Limited Full time

    We are seeking a dedicated individual to support our team as a Care Home Training Specialist with expertise in dementia care. **Responsibilities**: - Conducting mandatory training sessions for care home staff in accordance with regulatory requirements. - Developing and delivering specialized training sessions focusing on dementia care techniques and best...