Centre Operative

2 weeks ago

Ipswich, United Kingdom ABM uk Full time

**Job Objective & Responsibilities**:
The role of the centre operative is to provide both administrative and practical support to the centre teams, along with this the centre operatives work with the various site teams to ensure the timely opening of the centre along with a secure lock up at the end of day

Responsibilities will include (but not limited) to: Daily and weekly equipment checks including lifts and escalators, weekly tenant checks, checking plant rooms for hazards and ensuring equipment is working properly, utility readings, customer service, tenant liaison, Daily and weekly health and safety checks, Daily building, and maintenance checks.

To be successful as a centre operative you should possess excellent communication skills and be able to juggle multiple tasks. You will need to have strong communication and organisational skills along with critical thinking and interpersonal skills.

**Key responsibilities**:

- The prevention of accidents, injuries, fire and damage by any cause to the Landlords & Tenants property. must always follow the procedures as instructed whilst at the same time paying strict regard to their own personal safety.
- To work in line with all onsite procedures, risk assessments, method statements, assignment instructions and emergency procedures.
- Comply with the Data Protection Act.
- To provide reassuring the public presence
- To undertake all duties in a safe and secure manner, considering personal safety and the safety of your colleagues and the public
- To provide an efficient, helpful, and smart image at all times
- To alert the Control room operator of any person thought to be suspicious in any way.
- Be vigilant for suspicious packages or parcels and know the Client’s Procedures for evacuation if required.
- Check the mall and building for potential fire hazards.
- At no time should you take responsibility for keys of tenant premises.
- To complete required patrols upon request from supervisor. Including Car Park and basement.
- check and alert cleaners for spillages, full bins or other situations that require their attention
- Actively challenge those entering and make sure only authorised personnel are in the area.
- Do not permit deliveries through the mall if the time is after 09:00am or if the delivery poses risk to customers. Direct delivery to the basement area and inform the control room.
- To follow all reasonable instruction given by those supervising or managing your activities and or area of work.
- Complete documents in line with site requirements.
- Escalate health and safety issues straight away to the control room.
- Report any accident or injury to shift running supervisor or senior member of the team and complete incident report where applicable.
- Follow correct opening and lock-up procedures and report any faults found on either task straight away.
- To complete documentation with facts and not to falsify any records kept.
- Complete Incident Reports for all reportable incidents to the required standard

**Conduct and behaviours**:

- Arrive for duty in good time and be ready for your shift start time.
- Maintain a neat appearance and dress in accordance with the ABM facility services dress code (only stud earrings and no hoodies)
- Take breaks as detailed by the shift running Supervisor.
- To advise Shared services manager should you need to leave site whilst on duty.
- Comply with absence reporting procedure (call the control room to advise that you will be absent before your shift).
- Always be courteous towards clients, tenants, customers, and other employees.
- Consumption of alcohol on company premises is not allowed nor is reporting to work or being at work whilst under the influence of alcohol or other substances. This would be considered Gross Misconduct.
- No accepting any gifts or gratuities as per the Business Conduct Policy.
- Using mobile phones while on duty is not permitted (for emergencies ask permission from line manager)
- Maintain absolute confidentiality regarding company information, records of data collected and used in the course of your job functions.
- Complete any other reasonable request set to you by your supervisor, Co-ordinator, or Shared services manager.
- Interchanges with tenants are conducted in a professional manner.

**NOTE**:
This job description Is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the

Company to reflect changes in the post holder’s role and/or the needs of the business

**Job Types**: Full-time, Permanent

**Salary**: £9.70 per hour

**Benefits**:

- On-site parking

Schedule:

- 12 hour shift
- Day shift
- Overtime

Ability to commute/relocate:

- IPSWICH: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or

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