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Customer Service

3 weeks ago

Brentwood, United Kingdom Newman Office Personnel Full time

Customer Services

**Customer Service**

Taking orders over the phone and processing credit card transactions.

Liaising with our warehouse, couriers, and technical team.

**Customer Service Day to Day tasks**:

- Dealing with inbound enquiries regarding new orders & existing orders.
- Processing sales orders via our online payment system.
- Chasing up courier companies who deliver on our behalf for lead times for customers.
- Maximising sales at every opportunity
- Handle customer complaints, delivery, and stock issues.
- Applicant will need excellent computer skills and a good telephone manner.
- Able to multitask & well organised, problem solver.
- We need someone that can think for themselves and use their own initiative.

**Salary**: £24,000.00-£26,000.00 per year

**Benefits**:

- On-site parking

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 3 years (preferred)

Licence/Certification:

- Driving Licence (preferred)

Ability to Commute:

- Brentwood, Essex (required)

Ability to Relocate:

- Brentwood, Essex: Relocate before starting work (required)

Work Location: In person

Reference ID: NP4246