Professional Scheduling Coordinator

7 days ago

Manchester, United Kingdom Well Pharmacy Full time

Overview of the role
Are you an organised individual who enjoys varied work and likes a challenge? As our Professional Scheduling Coordinator, you will manage Pharmacist cover for our branches in specified regions, whilst ensuring costs are managed and budgets achieved.

Main Responsibilities
- Accurately manage Pharmacist cover for branches in specified regions using the planning and payment system, working within budget, and within a 12 week forward planning timescale
- Plan regions to ensure maximum efficient utilisation of employed pharmacists, reducing locum requirement and maximising quality for our branches and customers.
- Capacity planned effectively using systems available
- Ensure all Pharmacists are registered with the professional regulator without any fitness to practice concerns.
- Minimise loss of trading for branches arising from emergencies by sourcing cover, negotiating a suitable rate and ensuring accurate recording on the incident report and booking system.
- Ensure any incorrect processing of payments are resolved using the appropriate Standard Operating Procedure (SOP)
- Accurately record holidays, time in lieu and sickness for all employee Pharmacists as per the appropriate SOP and inputting on HR Evolution.
- Process weekly timesheets with RDM delegation within the region using HR Evolution.
- Build working relationships with external stakeholders to source locums whilst ensuring business needs and budgets are met and kept in line with service level agreements
- Negotiate locum pharmacist rates and travel expenses within agreed limits for region and being mindful of market rates.
- Ensure excellent standards of communication and customer service are delivered to all stakeholders
- Lateral thinking to provide creative solutions to operational challenges and ensure that branches continue to trade.
- To provide support to other members of the team when required
- To hold effective RDM review meetings to support business challenges with suggestions for recruitment of relief pharmacists and changes to working patterns to maximise utilisation of employee pharmacists and branch coverage.

**Key knowledge and skills required for the role**:

- Excellent planning, organisational and time management skills.
- Confident negotiator with excellent communication skills
- Highly motivated and results driven
- Proficient use of IT skills with a familiar use of excel spreadsheets
- Strong administrative skills
- Ability to work under pressure
- Commitment to collaborative team working
- Customer focussed
- Attention to detail
- Solution based problem solver
- Well are proud to be a diverse and inclusive employer. If you have any specific requirements, we'll do everything we can to support you. Whether it is to find a pharmacy that is accessible, or if it is a part time position you are looking for, we can help find the role that is right for you. If you need us to make any reasonable adjustments to our recruitment process, we will be happy to accommodate you_.

About The Company
For over 70 years, we’ve been looking after the health and wellbeing of communities across the UK. Well Pharmacy is the third largest pharmacy chain in the UK with c.760 pharmacies and a team of around 7,000 colleagues based across our Community Pharmacies, Online Pharmacy, Healthcare Services Centre, Community Drivers, Bestway Medhub & Wardles team and our Support Centre team.

Our mission is to be here for the wellbeing of our patients and customers, to provide the best community pharmacy experience in the UK for everyone, for our patients, our customers, our people, and our NHS.

The pharmacy of the future will look very different from the one we know today. It will play a huge role in transforming primary healthcare and we will play a central role in bringing it to life.

We will use our clinical expertise and technological ambition to take advantage of the potential this future has to offer us. Making medicines, advice, services and care available in the places and spaces that people need and want it most.

We want to be a great business. To be recognised as delivering a community pharmacy experience that is the best there is. To do this we want our teams to feel proud about the positive impact they make, feel valued as part of a close-knit and expert community, and feel confident in their role in a business that is stable, innovative, and caring.

**‘Together we make a difference’**

Package Description
- Competitive salaries
- Excellent training & development opportunities
- Paid Holidays
- Workplace pension scheme
- Staff Discount
- Travel Loans and more

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