Reception Team Member

1 week ago

Hounslow, United Kingdom DO & CO Full time

Company Description

Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress.

**Job Description**:

- Keeping reception area clean and neat to give visitors positive first impression.
- Greeting visitors and workers professionally and provide friendly, knowledgeable assistance
- Sorting receiving and distributing mail correspondence between departments and personnel
- Resolving customer problems and complaints
- Managing multiple tasks and meeting time-sensitive deadlines
- Maintaining building security by monitoring logbook and issuing visitor and workers passes
- Reporting maintenance problems to appropriate personnel for immediate remediation
- Retrieving mail, packages, and documents on behalf of the staff, promptly verifying receipt and arranging for pick up or transmittal

**Qualifications**:

- Have a proven track records within corporate/FOH or reception services
- You will be a team player with excellent standards of personal presentation and a positive “can do attitude”
- Ability to multi-task, hands on approach towards service, making a positive contribution to the client/visitor’s experience
- Have a flexible approach whilst being reliable and adaptable
- Demonstrate great attentions to details
- Ensuring a consistent high standard of service
- You are a clear and engaging communicator, strong written and verbal English, and will use a variety of methods to keep the team well informed

Additional Information

We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including:

- £11.50 per hour
- Enjoy perks by referring your friends through our Refer a Friend Scheme
- Save money and time with On-Site Free Meals
- Expand your skills and knowledge through our in-house training opportunities.
- A business where you can have a real impact, we’re not afraid of new ideas
- Genuine career development opportunities, both nationally and internationally
- The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market

DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

docolondon

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