Soft Play Assistant

6 days ago

Warrington, United Kingdom Jungle Mania Soft Play Limited Full time

Jungle Mania operates a network of Soft Play centres across the UK and is rapidly becoming the largest Soft Play Company in its sector. Our play centres are safe, stimulating, and great fun with slides, trampolines and much more, not to mention our Tree Tops Café. We host children's parties for all occasions and have a talented team of hardworking staff that keep all centres running smoothly.

The Soft Play Assistant (SPA) is one of Jungle Mania’s key roles within the business. As a SPA, you will be responsible for maintaining our high standards of play, while promoting a happy yet safe atmosphere, overseeing the soft play area and assisting parents with their needs. Our SPA’s must be responsible and organised but also have a good sense of humour and a friendly approach while carrying out their day-to-day activities. A warm, friendly manner is key when serving Jungle Mania customers so service with a smile is our moto. The SPA always abides by the company's policies and procedures, specifically Health and Safety

Commensurate With Experience

**Your employee benefits include**
- Free soft play entry for employees' children (must be supervised by an adult)
- Up to 50% off soft play entry for you and your family members
- Up to 50% off Party bookings for you and your family members
- Overtime pay/ availability
- Pension Provide through the People’s Pension
- Performance related bonus

**The Key Soft Play Assistant responsibilities include**:

- Booking customers in and out of the centre.
- Taking customer orders in our Tree Tops Café and upselling our Tree Tops Cafe products.
- Provide table service (when required) for Tree Tops Café and processing basic orders such as hot drinks and pastries.
- Dealing with customer enquiries on our JM products, including prices & facilities/activities.
- Answering customer telephone enquiries.
- Ensure a clean & tidy environment within the centre, including reception area, play equipment, toilets, party rooms.
- Help run/ support children’s Birthday parties, interacting with the children and parents.
- Help create a fun, exciting & safe environment so every guest leaves wanting to return

**Schedule**:

- Mid-Week and Weekend availability
- Must be able to work 9am till 6pm
- Occasionally work till 8:30pm on Friday and Saturday for Exclusive Hires (Paid time and a half)

**Job Type**: Part-time

**Salary**: £5.28-£10.42 per hour

Schedule:

- Weekends only

Ability to commute/relocate:

- Warrington: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Party hosting: 1 year (preferred)

Work Location: In person

Reference ID: JMWTSPA

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