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1st Line Support

2 weeks ago

Oxfordshire, United Kingdom Humand Talent Limited Full time

**Are you looking for a great entry-level/graduate position?**

**Somewhere you can really grow and kick start your career.**

**Being a part of a great team, in a brand-new office**

**And you love working with IT?**

**Then this could be the perfect role for you**

A global leader in medical device design and manufacturing is looking for a 1st line support, to join their IT support team. Their current IT help desk team is small but supportive, perfect for someone looking to take that first step into the IT support/helpdesk world. The team operate with a very modern approach and is a unique environment, where it is actively encouraged to attempt challenging tasks. This 1st line support role is perfect for an entry-level or graduate go-getter who wants to take the job bythe horns and master it.

The company are coming up to their 70th year in business and now has a global presence. You’d be working across their two offices in Oxfordshire, Chipping Norton, and Woodstock. Their products and devices help patients all across the world, so you get thesatisfaction that your work is directly helping support this.

As a 1st line support engineer, it is imperative that you have great written and verbal communication skills, experience working with Office365, and a positive attitude overall It would be great if you had some experience in IT support or customer service,but this isn’t a requirement. All training for the role will be provided by the company and will put you through any certifications you see beneficial.

Ideally, for this role you would need to be based in Oxfordshire for this role, and have a UK driver's license, as you will potentially need to commute between the Woodstock and Chipping Norton offices.

**So, what is in it for you?**
- The chance to join a well-established company, whose work helps people all over the world.
- Work with a great team, in a relaxed environment, in a brand-new office
- Fantastic training and development.
- Salary up to £25,000 DOE
- Great Annual Company Bonus
- 25 days annual leave (with the opportunity to earn loyalty days with length of service
- Holiday purchase scheme (up to 10 days purchased per holiday year)
- Enhanced Family-friendly policies
- Enhanced Sickness Pay.
- Free parking, free tea & coffee

Key words: 1st line support, IT support, Customer Service, Entry Level, Graduate, Support, Office365, Microsoft, Help Desk, Information Technology, Training, Tickets.

Humand Talent Solutions and their clients and associates do not discriminate on any of the following and any terminology that suggests that, should be made aware to our business directors ASAP.

Categories Include:

- gender
- race
- religion or belief
- disability
- age
- pregnancy and maternity
- marriage and civil partnership
- sexual orientation
- gender reassignment