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Takeaway Assistant

2 weeks ago

Lytham St Annes, United Kingdom Cafe on the Pier Full time

We are looking for enthusiastic and motivated part-time/full-time persons to work at our takeaway unit serving sandwiches, hot and cold food and ice-cream.

**Job Purpose**

**Key Responsibilities**
- Serving customers efficiently within the takeaway unit, serving of hot and cold beverages, hot meals, ice cream and other food items.
- Cash handling and using the till.
- Preparing and cleaning of the takeaway work area before, during and at the end of service to ensure it is ready for the next day.
- Deliver an exceptional level of customer service with the ability to build rapport with customers, building solid relationships resulting in repeat business.
- Being knowledgeable about the products and services sold, giving advice, guidance and recommendations on products and menu selection to customers to ensure a positive experience.
- Ensuring adequate stock levels of supplies and consumables, maintaining stock rotation, restocking as needed.
- Providing assistance to other colleagues, as needed.
- Managing queues and meeting customer expectations.
- Actively promote and sell products and services. Upsell to maximise profit.
- Following company policies and adhering to health and safety guidelines.
- Capable of taking on a supervisory role.

**Essential Skills and Experience**
- Ability to communicate effectively with other colleagues.
- Till experience is preferred.
- Thorough attention to detail, excellent time management and multi-tasking skills.
- Team player skills, assisting other colleagues when necessary.
- Experience and enthusiasm to contribute and fully support the running of the cafe, combined with the ability to work well under pressure.
- Highly ambitious with a desire to playing a key role in the continued growth and success of the business.
- Deliver an exceptional level of customer service with the ability to build rapport with customers, building solid relationships resulting in repeat business.
- Be willing to learn, take instruction and work under own initiative.

Experience is preferred but not essential as full training will be provided.

**Salary**: Excellent rate of pay.

**Job Types**: Full-time, Part-time

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

Work Location: In person