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Part Time Administration Assistant
2 weeks ago
At?Saint-Gobain?we pride ourselves on being?innovative,?customer focused, agile, open and?engaging and entrepreneurial. We are?also?proud to have been named a 'Top Employer' for 5 consecutive years.?If?you're?passionate about?working with people,?you're?ableto put your customer first,?and?you?want to know what it's like to work for a top employer that is working hard?to make the world a better home;?then please?read on to find out more about this exciting opportunity to join us as a **Home Based Part Time Administration Assistant (2 or 3 days per week)**.
You'll be?working for **Build Aviator**; one of more than?30 exciting Saint-Gobain brands in the UK. We pride ourselves on doing everything we can to understand our Customers needs in order to deliver solutions to save them time, money and hassle.Our Colleagues are critical to our Customer's success and you will be working with a team that proactively supports them in every way possible. If you love working with people, you're a good listener and you think you could help our customers feel welcome,then this could be a great opportunity for you to join our team.
**Is this role right for me?**
First and foremost, we always want to recruit great people that really understand our values and ways of working. Experience within our industry is not essential, we are committed to providing you with the full tools and support required to carry out yourrole within Build Aviator. So if you are organised, show great attention to detail, methodical and approachable, then you are likely to be a great fit
The role will consist of providing telephone support, routine administrative tasks, for branches and customers (public & trade) on the use of Build Aviator for their building projects. You will also monitor customer accounts where required.
**This is a remote position, so you will be required to have access to a suitable, quiet office space. You will be required to attend training in the Build Aviator offices in Bury St Edmunds for the first 2 weeks of your employment, and will be askedto visit the offices once a month for training.**
Essential
- Confident in working in a customer service environment
- Good written and verbal communication skills
- Confident in Microsoft office particularly Excel, MS Word, Outlook
- Excellent telephone manor
- Able to manage own workload and work to tight deadlines and prioritise demands
- A great team player
- Professional, positive, friendly and helpful
- Good literacy and numeracy skills
Desirable
- Previous experience within an administrative role would be advantageous
- An IT qualification is also desirable
- Knowledge of the building trade is advantageous
- Previous experience using a Customer Database
**What will I be doing in the role?**
- Perform admin duties including updating databases / spreadsheets, notes and records on our in-house systems
- Speak to customers; gain reviews, upgrade customers, introduce new services / products
- Process payments
Are Build Aviator and Saint-Gobain an Inclusive employer?
We're working hard to be, and we're keen to hire talented people regardless of their background, abilities, ethnicity, religion, sexual orientation, gender, national origin, taste in music, fashion sense or anything else that makes you, you
We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us.
And what about flexibility?
The world of work is changing, and at Saint-Gobain we are open to new ways of working in order to attract talented people to our business. We understand that everyone has different needs and commitments. Therefore, we are very open to discuss any flexiblerequirement or need that you may have for this role (this could be flexible hours, a job share, part time, to name a few). We can't guarantee to meet all requests for flexibility when we are recruiting, but we promise to listen.