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An exciting opportunity to work for a consumer product, start up organisation who have a heart-warming creation tale and are enjoying winning multiple nationwide awards which include the Queen's Award for Enterprise. Due to continued impressive global, growthsales the company are seeking a detail orientated, ambitious, Sales Administrator who enjoys working in a team and wants to grow in an organisation.
The role will be mainly office based, the company offer flexi offer hours, good benefits including free yoga classes and are currently reviewing if they are able to offer a standard 4 day working week.
**Role Responsibilities**
- Daily administration of the customers ensuring optimal level of customer services acting as the day-to-day point of contact
- Keep sales data up to date and recommend activities to management to increase effectiveness of each international account.
- Coordinate with customers and analyse customer requirements and resolve all inquiries.
- Manage all communication with contacts in an appropriate manner.
- Develop and maintain a customer database
- Administer sale of all products and ensure promotion to potential and present clients
- Design new leads and referrals for international accounts and recommend changes
- Maintain customer's knowledge on product base information
- Monitor all client issues and ensure appropriate resolution for same
- Provide feedback to management for product development
- process sales orders and payments, arrange deliveries and offer after-sales support.
- To process enquiries and customer orders in a timely fashion
- To follow up on orders and deliveries and deal with after sales support
- To support the Sales team
- To coordinate with logistics and finance team for shipments and payments
- To maintain an accurate record of all customer documentation
- To manage and ensure proactive customers communication and build a strong relationship
**Experience / Personal Attributes**
- A minimum of 1 year Sales administration experience
- Excellent Customer Service skills with a nice phone manner
- Impeccable attention to detail
- Task completion with ability to work under mínimal supervision.
- Ambitious with desire to want to grow in an organisation.
- Additional languages are not essential but would be necessary.
- Good sense of humour, strong work ethic and team player.
If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.
