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Customer Service Representative

2 weeks ago

Fareham, United Kingdom HSBC Full time

Customer Service Representative, Global Operations
Some careers grow faster than others.
If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further
As a HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.
We are currently seeking an experienced individual to join the Global Operations team in the role of a Customer Service Representative.
In this role, you will:

- Value paper payment processing.
- Customer correspondence sent using post where paper is requested or required.
- Work collaboratively with other business areas.
- Work within a team dynamic to ensure accuracy of work.
- Follow and adhere to HSBC policies and procedures.

Requirements

To be successful in this role you should meet the following requirements:

- Able to take in and understand complex information
- A positive and proactive approach
- Strong attention to detail
- Strong written communication skills
- Understanding HSBC Strategy, products, policies and procedures.

The base location for this role will be in the Fareham office.

You’ll achieve more when you join HSBC.

Telephone: +44 2078328500.

You can find out more about the recruitment journey and what to expect by viewing our Recruitment Process FAQs in HR Direct and by clicking here (only available via internal access).

Within the workplace you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions. HSBC has processes in place to avoid nepotism. This means we will avoid circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process.”