IT Project Support
2 weeks ago
Do you have experience supporting projects and business change? Are you highly organized with excellent IT skills?
We are looking for an applicant with a passion for IT and high-quality customer service skills.
Key Responsibilities
- Guiding and supporting business review and re-design. Mapping 'as-is' and 'to-be' business states, identifying opportunities for improvement/change, modelling different scenarios and analysing impacts of change.
- Develop testing and user acceptance plans, understanding and articulating the effect of proposed solutions, create accurate and detailed 'as-is' and 'to-be' business models, conducting impact assessments and benefits analysis.
- Configuration management of documentation and architecture for the project/programme including business processes, procedures, requirements catalogues, traceability matrices, test plans and strategies.
- Lead, chair and facilitate workshops and meetings, preparing and delivering presentations and other communication and engagement activity as required.
- Support the business change aspect of the project/programme, contributing to business readiness/change impact assessments and planning training/awareness and communications activity.
- General analytical support including analysis of a range of different types of data and information, benefits identification, monitoring and tracking.
- Significant previous experience of business change and organisational development work in a business or public service environment.
- Excellent interpersonal skills - including good verbal and written communication, presentation skills and the ability to lead and facilitate meetings and workshops with a range of stakeholders.
- Experience of collating, processing and analysing both quantitative and qualitative data.
- Experience of identifying, documenting and verifying business requirements and specifications.
- Experience of business process improvement/re-engineering including analysing and documenting processes using a range of tools and software.
- Experience using PRINCE 2 project management methodology and/or similar industry standards (such as Managing Successful Programmes (MSP), Agile, etc).
To be eligible to apply for this role you must have a 5 year 'checkable history' in the UK – ideally this means that you would have been resident in the UK for the last 5 years.
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