Electrical Helpdesk And Service Engineer
4 days ago
Electrical Service Engineer required to join our established electrical manufacturing client in what will be an office and field-based, hands-on role, with travel across the UK, frequently to Wales. Salary will be dependent on experience and is potentially negotiable, starting from £35,000 - £45,000 currently.
Flexibility is required for overnight stays, and the ideal candidate will be located in Essex. A company van will be provided for all site visits. It is also paramount that the candidate has strong computer skills, experienced on Microsoft Excel.
Duties:- Troubleshoot end user technical product issues
- Remote monitoring to try to find a solution over the telephone
- Management of your own diary to organise weekly site visits to customers' homes and commercial sites
- Diagnose, test, repair product issues remotely and at customer, client sites
- Provide external and internal technical product training
- Liaise internally to order necessary parts to carry out servicing repairs and maintenance
- Up to £45,000 basic salary
- Company pool van for site visits
- 20 days holiday plus bank holidays (increases to 30 days)
- Pension
- Private healthcare
- Previous experience in a Service Engineer role with Electrical bias
- Relevant electrical qualification such as City & Guilds 2382, Level 3, electrical engineering degree, 18th Edition is highly desirable
- Experience with electrical circuits, control panels, batteries; DC or AC coupled, inverters, metering renewables electrical products
- Excellent customer service skills are essential, as customer liaison will be an essential part of the role
Please bear in mind that you may not hear from us straight away. Due to the high level of applications we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website.
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